Pullman Reef Hotel Casino

Friendly staff, clean and large rooms , perfect location

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Bed good, location good,

Hot water is shower was terrible. Sporatic hot and cold. Could not regulate. Poor

Luxury at a affordable price room was above our expectation. Location great within walking distance to shops markets aquarium beach front restaurants .

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The beds and linens wrecked exceptional. The door and reception staff were wonderful.

The noise was the biggest issue and it completely ruined our stay. We couldn't sleep, it was dreadful. Before booking, I rang the hotel directly because I was looking for a relaxing holiday while still being close to the city. I specifically asked about noise levels and was told that the suites were quiet, although they were fully booked. The staff member suggested I try Booking.com or a similar site to secure a suite instead. I've stayed in the heart of many major cities around the world, which is exactly why I made a point of asking about the noise before booking. In all my years of travelling, I've never experienced a hotel being so inaccurate about what guests could expect. Unfortunately, this property is not suitable if you're looking for a peaceful or relaxing stay. Based on my experience, I would only recommend it to very young travellers who plan to be out until the early hours of the morning.

Location and the size of the room

Room service wasn't good

The service was excellent and great location