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9.8 / 10 Guest Rating

Shangri-La Suzhou

168 Ta yuan Road, Suzhou, cn

Shangri-La Suzhou - main view

About the Property

Luxurious Accommodation with Stunning Views
Experience the breathtaking city views from the comfort of your modern room at Shangri-La Suzhou. The floor-to-ceiling windows, plush bedding, and branded amenities ensure a lavish stay.

Ultimate Relaxation and Wellness
Indulge in a range of leisure facilities at the hotel, including a 24-hour fitness center, indoor pool, outdoor tennis courts, and a fully-equipped spa offering rejuvenating treatments. Unwind in the sauna or whirlpools for a truly relaxing experience.

Exquisite Dining Options
Savor a culinary journey at the hotel's restaurants - from traditional Huai Yang and Cantonese dishes at The Shang Palace to fresh sushi at Nishimura Restaurant. Enjoy international buffets at Café Soo and grab a quick bite at Deli Soo.

Book your stay at Shangri-La Suzhou for a luxurious and memorable experience!

Facilities & Amenities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Guests are required to show a valid government-issued ID card or passport upon check-in. Please note that only a valid government-issued ID card is acceptable for Mainland Chinese citizens. Please kindly note that in order to prevent the spread of the novel coronavirus pneumonia, the hotel's SPA and restaurants are closed until further notice. Breakfast is served at the Executive Lounge on floor 48. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe King Room - Photo 1
Deluxe King Room - Photo 2
Deluxe King Room - Photo 3
Deluxe King Room - Photo 4
Deluxe King Room - Photo 5
Deluxe King Room - Photo 6
Deluxe King Room - Photo 7
Deluxe King Room - Photo 8
1/8

Deluxe King Room

Room comes with a TV, DVD player and an private bathroom with a bathtub. Enjoy mini-bar for free during the first night, from 17 July until 30 June 2021.

42 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

DOUBLE Deluxe Room 1 King

Non-refundable
Room Only
20% OFF$123.68

$98.94

Includes taxes & fees

DOUBLE Deluxe Room 1 King

Non-refundable
Breakfast Included
20% OFF$163.88

$131.1

Includes taxes & fees
Cityview Skyline Premier King - Photo 1
Cityview Skyline Premier King - Photo 2
Cityview Skyline Premier King - Photo 3
Cityview Skyline Premier King - Photo 4
Cityview Skyline Premier King - Photo 5
Cityview Skyline Premier King - Photo 6
Cityview Skyline Premier King - Photo 7
Cityview Skyline Premier King - Photo 8
1/8

Cityview Skyline Premier King

Room comes with a TV, DVD player and an private bathroom with a bathtub. Enjoy mini-bar for free during the first night, from 17 July until 30 June 2021.

55 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Cityview Skyline Premier King

Non-refundable
Room Only
20% OFF$148.99

$119.19

Includes taxes & fees

Cityview Skyline Premier King

Non-refundable
Breakfast Included
20% OFF$188.38

$150.7

Includes taxes & fees
Horizon Deluxe King Room - Photo 1
Horizon Deluxe King Room - Photo 2
Horizon Deluxe King Room - Photo 3
Horizon Deluxe King Room - Photo 4
Horizon Deluxe King Room - Photo 5
Horizon Deluxe King Room - Photo 6
Horizon Deluxe King Room - Photo 7
Horizon Deluxe King Room - Photo 8
Horizon Deluxe King Room - Photo 9
Horizon Deluxe King Room - Photo 10
Horizon Deluxe King Room - Photo 11
1/11

Horizon Deluxe King Room

Guests can enjoy Executive Lounge access and use mini-bar worth of CNY 275 for free. Enjoy mini-bar for free during the first night, from 17 July until 30 June 2021.

42 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Horizon Deluxe Room 1 King

Non-refundable
Room Only
20% OFF$193.31

$154.65

Includes taxes & fees
Deluxe Twin Room - Photo 1
Deluxe Twin Room - Photo 2
Deluxe Twin Room - Photo 3
Deluxe Twin Room - Photo 4
Deluxe Twin Room - Photo 5
Deluxe Twin Room - Photo 6
Deluxe Twin Room - Photo 7
Deluxe Twin Room - Photo 8
1/8

Deluxe Twin Room

Twin-sharing room comes with a TV, DVD player and an private bathroom with a bathtub. Enjoy mini-bar for free during the first night, from 17 July until 30 June 2021.

42 sqm
Sleeps 3
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Deluxe Room 2 Twins

Non-refundable
Room Only
20% OFF$123.68

$98.94

Includes taxes & fees

Deluxe Room 2 Twins

Non-refundable
Breakfast Included
20% OFF$163.88

$131.1

Includes taxes & fees
Horizon Deluxe Twin Room - Photo 1
Horizon Deluxe Twin Room - Photo 2
Horizon Deluxe Twin Room - Photo 3
Horizon Deluxe Twin Room - Photo 4
Horizon Deluxe Twin Room - Photo 5
Horizon Deluxe Twin Room - Photo 6
Horizon Deluxe Twin Room - Photo 7
Horizon Deluxe Twin Room - Photo 8
Horizon Deluxe Twin Room - Photo 9
Horizon Deluxe Twin Room - Photo 10
Horizon Deluxe Twin Room - Photo 11
1/11

Horizon Deluxe Twin Room

This twin room has a hot tub, electric kettle and mini-bar. Enjoy mini-bar for free during the first night, from 17 July until 30 June 2021.

42 sqm
Sleeps 3
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Horizon Deluxe Room 2 Twins

Non-refundable
Room Only
20% OFF$193.31

$154.65

Includes taxes & fees
Executive Suite King - Photo 1
Executive Suite King - Photo 2
Executive Suite King - Photo 3
Executive Suite King - Photo 4
Executive Suite King - Photo 5
Executive Suite King - Photo 6
Executive Suite King - Photo 7
Executive Suite King - Photo 8
Executive Suite King - Photo 9
Executive Suite King - Photo 10
Executive Suite King - Photo 11
Executive Suite King - Photo 12
1/12

Executive Suite King

This double room features a electric kettle, hot tub and air conditioning. Enjoy mini-bar for free during the first night, from 17 July until 30 June 2021.

82 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Executive Suite 1 King

Non-refundable
Room Only
20% OFF$272.71

$218.17

Includes taxes & fees
Premier Room, 1 King Bed, Hill View (Skyline) - Photo 1

Premier Room, 1 King Bed, Hill View (Skyline)

1 King BedSoundproofed roomInternet - Free WiFi and wired internet accessEntertainment - Premium channels Food & Drink - Electric kettle and room service (limited hours) Sleep - Blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippersPractical - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-Smoking

Sleeps 3
1 King bed (151-180 cm wide)
Amenities
TVTelephoneHair dryerBathrobeDeskPrivate bathroom

Hill View Skyline Premier King

Non-refundable
Room Only
20% OFF$161.39

$129.11

Includes taxes & fees

Hill View Skyline Premier King

Non-refundable
Breakfast Included
20% OFF$200.75

$160.6

Includes taxes & fees
Horizon, Premier Room, 1 King Bed - Photo 1
Horizon, Premier Room, 1 King Bed - Photo 2
Horizon, Premier Room, 1 King Bed - Photo 3
Horizon, Premier Room, 1 King Bed - Photo 4
Horizon, Premier Room, 1 King Bed - Photo 5
1/5

Horizon, Premier Room, 1 King Bed

1 King Bed700-sq-foot room with city views Internet - Free WiFi and wired internet accessEntertainment - Premium channels Food & Drink - Electric kettle, minibar (fees may apply), room service (limited hours), and free bottled waterSleep - Blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippersPractical - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-Smoking

65 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
MinibarTVTelephoneHair dryerBathrobeDesk

Horizon Premier Room 1 King

Non-refundable
Room Only
20% OFF$218.17

$174.54

Includes taxes & fees

Guest Reviews

9.8
Exceptional152 verified reviews
AI Summary

Guests highly rate the cleanliness and frequently praise the comfortable rooms.

Categories

Cleanliness10.0
Service9.5
Location10.0
Room Quality10.0
Amenities10.0
Value for Money10.0
Food and Beverage9.0
Overall Experience10.0

Select topics to read reviews

A
AnonymouscnCN
Verified booking
young couple
Standard Room
Stayed in May 2, 2023

"Pleasant"

6.0

First, I am not happy with the room price, when I was checking the room price on 5/1, it seems the price is only1400RMB, which means I paid more. And on 5/2 morning, the canteen was full of people and waiting for breakfast.

Helpful?
T
Ta Chun
Verified booking
Standard Room
Stayed in Jan 10, 2023

"房内老旧的香格里拉"

8.0

房内虽大,但设施非常老旧。竟然还有24吋的电视,遥控器简直可以当作古董了。酒店位置地图上看来是在龙湖天街不远,实际上走路还是要个10分钟左右,在寒冷的12月,根本不想出门走过去。住的是高楼层,景观不错。

Helpful?
G
GrahamcnCN
Verified booking
solo traveller
Standard Room
Stayed in Aug 25, 2022

"Exceptional"

10.0

Breakfast was excellent, fitness facilities also great

Helpful?
I
IsakaConnor
Verified booking
NONE
Standard Room
Stayed in Nov 17, 2021

"Excellent Experience"

10.0

Excellent hotel, great amenities and amazing staff. Very spacious rooms. We visited with our family and hotel staff went out of the way to make us feel comfortable. And Shangri-La staff are well trained. I appreciate Mr. Pingwang Gao who was very professional and supportive. thanks.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Nov 11, 2021

"日本人街に最も近い"

8.0

日本人街近く、地下鉄は遠い。

Helpful?
X
X2743NM_
Verified booking
Business
Standard Room
Stayed in Nov 8, 2021

"Impressive service, especially Ruby from Sales and marketing."

10.0

Definitely the best hotel in Suzhou, breakfast was fantastic. All the staff are very kind and professional, especially thanks Ms. Ruby Zheng who give me a lot help during my stay. I’ll recommend this hotel to my crew.

Helpful?
Z
zhengs2021
Verified booking
Family
Standard Room
Stayed in May 7, 2021

"前台"

10.0

When I visited Suzhou with my family, Cora, the receptionist, was very enthusiastic. When she saw that I had a child, she gave me a little bee with the hotel's logo and told us where to have fun for parents and children. Next time, I hope to continue to visit Suzhou Shangri-La Hotel

Helpful?
I
Imtherealtracy
Verified booking
Family
Standard Room
Stayed in Feb 23, 2021

"Good experience"

10.0

It is my first time to stay in Suzhou Shangri-la, specifically call in advance to inquire about relevant information. The girl answering the telephone has a sweet voice and a considerate service. The general check-in was very satisfactory.

Helpful?
B
BO
Verified booking
Standard Room
Stayed in Jan 20, 2021

"旅行"

8.0

中规中矩的服务

Helpful?
V
Verified traveler
Verified booking
partner
Standard Room
Stayed in Jan 4, 2021

"Exceptional"

10.0

属于老牌的高端酒店,交通便利,服务周到,位于新区cbd,对面就是龙湖,购物吃饭极度便利!

Helpful?
89
10
9
10