Studio 6-Greenville, SC - I-85 Near Downtown

Not only is there an apparent lack of understanding as to how a check-out time works (10:00 am reminder, apparently), there’s also a problem with the staff. The gentleman who ran the counter during the day repeatedly made rude, unnecessary comments; in addition, he shouted at me to provide a PIN number… Not something I’d expect to provide verbally for the gentleman sitting at the counter, considering I was outside (next to other customers) due to their covid regulations requiring them to use the ‘night window’. The floor was dirty when I walked into the room. I found several roaches in my room during my stay. The bathroom (room 263) had a very bad, long-term smoke/mold/mildew smell. Even opening the bathroom door made it reek. To add insult to injury, upon checkout I was informed of an ‘additional $10/night fee for my dog’. Several issues with this - first of which being that my dog was WITH ME at check-in. Not only that, but when I extended, I had her with me at least once. Upon checking out, I was informed this means I lose my $50 deposit. There were constant gunshots ringing out from across Augusta, and this is several nights in a row (stopping around 11 pm-12 am). There were police officers there at least 3 days of my 5-day stay, including one night where there were 3 police cars parked in the lot. The area is pretty bad, to say the least. The Burger King/Spinx next door had police there nearly every night, for perspective. 0/5. Would not recommend.

The property is old and in extreme disrepair. The area appears to be unsafe as the lobby is locked and the registration is accomplished via a "service" window.

Very bad place. The lobby is closed during the day they want u to check in thru a window (weird) if the staff needs protected i probably do too oh and homeless people just hangin around outside. Left n went 8 min away to a actual hotel. Not a dumpy motel

Horrible service , never will stay there

Not clean, poor service, infested

The place is clean and right next to the major highways 👍👍

There were a lot of illegal activities going on and very obvious.not to mention the hotel was absolutely filthy!!

No comment Managers is very rude when I try to get cleaning supplies to clean my own room after I had been there for four days and no one cleaned it.

Work on communication with co-worker... Work on cleaning better... Work on security, to many "incidents" snd noise... And last but not least, SMILE when talking to a person, a smile goes a longgggg way 😁

The room itself wasn't bad. We did notice a few bugs though. But the experience was awful. They provide 2 threadbare towels and 2 flat pillows. They count them too, so don't even think about taking one. If you check-in after hours, be prepared to check-in from the curb. Also, bring your own toilet paper. The front kind of gave me lip because we asked for a new roll. The roll was only half full when we checked in. Also, no pots & pans in the room. The stove is useless. No ice machine because there's a store near-by.Ugh..