Hilton Garden Inn Washington DC/Greenbelt

Hotel when booking should let customers know it’s under construction

Goo

You have to pay for parking overnight. And there is limited parking because of construction

Other thab some construction it was great. The front desk people were excellent.

Pay for parking that is so ridiculous to come to stay and try to enjoy your night and you guys have people paying for parking that is ridiculous. So with that being said, I do think I would ever come back.i don’t care how comfortable it was all the money you pay for the room and then you have to pay for parking. That’s a rip off

Staff was good. Room was clean.

Renovations going during our stay.

This hotel is under renovation so I didn’t expect all to be spotless. When I checked in I was informed that they were taking a $200 deposit and that parking in the outside front lot now cost $15 per day. I’ve never had a hotel actually take a deposit. They do take a credit card for incidentals but not an amount being held. The parking was not explained well to me. I assumed they would charge me from the deposit. When I went to my car the next morning, I had a citation for not being registered. When I paid it, instead they charged me $33. I learned that was a penalty for not paying the night before. When I paid for last night they charged me double to rate. When I went to the desk, they told me they don’t monitor the parking, an outside company does and they couldn’t help me with the overcharge amount. I have stayed at this hotel numerous times. I won’t be staying again.

Construction going on

They are renovating the hotel so be leery of that. But otherwise the hotel was great. The staff was wonderful. My room was clean and it was quiet despite being a weekend that was very, very busy because of a concert I enjoyed my stay and would stay again.