Great Wolf Lodge Niagara Falls

Service was excellent, Concierge Susan and Housekeeping were exceptional mostly all the staff actually nice and friendly Most of them. I encounter 2 staff not as nice as others. Pillows and comforters and beds are not as comfortable bed was so soft when I wake up I have a body ache. Pillows are too thin and dirty inside, I found some hairs inside the pillow case.. Toilet bowl was dirty seems like not brushed before we checked in. The waterpark was the best my kids loved it. Still will recommend to friends and family.

The staff here are top notch, they really make the experience amazing. Food choice at the buffet are ex

Overall, very good stay and the rooms are super clean! Probably one of the cleanest hotel we’ve ever been to. However, I do want to say that the condition of the rooms are deteriorating, it’s clean, but getting old. All the staff there were great, super friendly and helpful, except for the buffet restaurant. Our waiter seem to be more attentive to the caucasian tables. He walks by our table, doesn’t check to refill our drinks until we flag him down ect. Now the worst is the guy that cooks in the centre Island during dinner buffet. He’s rude, sloppy and gives me the dirty looks when I request extra. Once he actually told my little daughter who lined up with me like everybody else to go around to the back of the line because he thinks she’s butting I guess. I don’t know why, but this guys got a chip on his shoulder, we say thank you and he replies with a “stop annoying me”look. He doesn’t want to be there. The waterpark itself is awesome although I wish they had a real hot tub, not lukewarm. Some of the water spraying fixtures along the lazy river are not working. Hope they fix them soon. Overall, despite the restaurant experience,we loved it here kids had a blast, buffet food was amazing, souvenirs were nice, the entire property was well kept in very clean. We will come back on our next vacation. One more thing forgot to mention the pizza at the pizza restaurant did really sucked, terrible pizza comparable to frozen ones from grocery store.

Amazing time with the family!!!!!

Family fun. Lots to do for all ages

Kids have fun

Beautiful place and amazing staff!!

The EV parking it’s not much and some people park too long that unexpected

Excellent get away for the family.

Our Stay was wonderful