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7.4 / 10 Guest Rating

Best Western Plus Newport News

500 Operations Drive, Newport News, us

Best Western Plus Newport News - main view

About the Property

Convenient Location
Located just 2 miles from Newport News/Williamsburg International Airport and close to major attractions, Best Western Plus Newport News offers easy access to everything you need.

Comfortable Rooms and Amenities
Relax in our classic rooms equipped with a large work desk, sofa, microwave, refrigerator, and coffee maker. Stay entertained with cable TV and HBO, and stay connected with free Wi-Fi. Enjoy the convenience of a spa bath, gym, and outdoor pool with a sun deck.

Deluxe Services
Start your day with a complimentary continental breakfast and take advantage of our business center. With the Virginia Air and Space Museum just a short drive away, your stay at Best Western Plus Newport News is sure to be memorable.

Book your stay now and experience the best of Newport News!

Facilities & Amenities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Mini King Suite - Non-Smoking - Photo 1
Mini King Suite - Non-Smoking - Photo 2
Mini King Suite - Non-Smoking - Photo 3
Mini King Suite - Non-Smoking - Photo 4
Mini King Suite - Non-Smoking - Photo 5
1/5

Mini King Suite - Non-Smoking

The suite features a tea and coffee maker. The unit has 2 beds.

38 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Non-refundable
Breakfast Included
20% OFF$161.59

$129.27

Includes taxes & fees
Mini Suite with Double Beds - Non-Smoking - Photo 1
Mini Suite with Double Beds - Non-Smoking - Photo 2
Mini Suite with Double Beds - Non-Smoking - Photo 3
Mini Suite with Double Beds - Non-Smoking - Photo 4
1/4

Mini Suite with Double Beds - Non-Smoking

The suite provides a tea and coffee maker. The unit offers 3 beds.

40 sqm
Sleeps 5
2 Double bed (131-150 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

2 Double Beds, Mobility Accessible, Bathtub, Sofabed, Mini Suite, Non-Smoking, Full Breakfast

Non-refundable
Room Only
20% OFF$140.05

$112.04

Includes taxes & fees

2 Double Beds, Mobility Accessible, Bathtub, Sofabed, Mini Suite, Non-Smoking, Full Breakfast

Non-refundable
Breakfast Included
20% OFF$140.92

$112.74

Includes taxes & fees
Standard Suite - Photo 1
Standard Suite - Photo 2
Standard Suite - Photo 3
Standard Suite - Photo 4
Standard Suite - Photo 5
1/5

Standard Suite

The suite features a tea and coffee maker. The unit has 3 beds.

80 sqm
Sleeps 5
1 Sofa bed (Variable Size)
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

2 Queen Beds, Non-Smoking, Standard Suite, Sofabed, High Speed Internet Access, Microwave And Refrigerator, Full Breakfast

Non-refundable
Room Only
20% OFF$140.05

$112.04

Includes taxes & fees

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (third Bed Is A Sofabed)

Non-refundable
Breakfast Included
20% OFF$162.73

$130.18

Includes taxes & fees
Mini King Suite with Sofa Bed - Disability Access/Non-Smoking - Photo 1
Mini King Suite with Sofa Bed - Disability Access/Non-Smoking - Photo 2
Mini King Suite with Sofa Bed - Disability Access/Non-Smoking - Photo 3
1/3

Mini King Suite with Sofa Bed - Disability Access/Non-Smoking

The suite features a tea and coffee maker. The unit has 2 beds.

38 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

1 King Bed, Non-Smoking, High Speed Internet Access, Sofabed, Mini-Suite, Microwave And Refrigerator, Full Breakfast

Non-refundable
Room Only
20% OFF$140.05

$112.04

Includes taxes & fees

1 King Bed, Non-Smoking, High Speed Internet Access, Sofabed, Mini-Suite, Microwave And Refrigerator

Non-refundable
Breakfast Included
20% OFF$140.92

$112.74

Includes taxes & fees
Mini Suite with Two Double Beds and Sofa Bed - Disability Access/Non-Smoking - Photo 1
Mini Suite with Two Double Beds and Sofa Bed - Disability Access/Non-Smoking - Photo 2
Mini Suite with Two Double Beds and Sofa Bed - Disability Access/Non-Smoking - Photo 3
1/3

Mini Suite with Two Double Beds and Sofa Bed - Disability Access/Non-Smoking

The suite features a tea and coffee maker. The unit has 3 beds.

40 sqm
Sleeps 5
2 Double bed (131-150 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Accessibility - 2 Double Beds, Bathtub, Sofabed, Mini-suite, Nonsmoking

Non-refundable
Room Only
20% OFF$161.65

$129.32

Includes taxes & fees
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) - Photo 1
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) - Photo 2
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) - Photo 3
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) - Photo 4
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) - Photo 5
1/5

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

2 Queen Beds200 sq feet Layout - Separate sitting areaInternet - Free WiFi and wired internet accessEntertainment - 32-inch flat-screen TV with premium channels and pay moviesFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Free local calls, double sofa bed, and safe; cribs (free) available on requestComfort - Air conditioning, daily housekeeping, and climate-controlled heatingAccessibility - Closed-captioned TVNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

19 m2
Sleeps 5
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVAir conditioningHair dryerRefrigerator

2 Queen Beds, Non-Smoking, Standard Suite, Sofabed, High Speed Internet Access, Microwave And Refrig

Non-refundable
Breakfast Included
20% OFF$140.92

$112.74

Includes taxes & fees
Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed) - Photo 1
Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed) - Photo 2
Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed) - Photo 3
Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed) - Photo 4
Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed) - Photo 5
1/5

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

1 King Bed200 sq feet Layout - Separate sitting areaInternet - Free WiFi and wired internet accessEntertainment - 32-inch flat-screen TV with premium channels and pay moviesFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Free local calls, double sofa bed, and safe; cribs (free) available on requestComfort - Air conditioning, daily housekeeping, and climate-controlled heatingAccessibility - Closed-captioned TVNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

19 m2
Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVAir conditioningHair dryerRefrigerator

Accessibility - 1 King Bed, Roll-in Shower, Sofabed, Mini-suite, Nonsmoking

Non-refundable
Room Only
20% OFF$156.1

$124.88

Includes taxes & fees
Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed) - Photo 1
Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed) - Photo 2
Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed) - Photo 3
Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed) - Photo 4
Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed) - Photo 5
1/5

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

2 Double Beds200 sq feet Layout - Separate sitting areaInternet - Free WiFi and wired internet accessEntertainment - 32-inch flat-screen TV with premium channels and pay moviesFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Free local calls, double sofa bed, and safe; cribs (free) available on requestComfort - Air conditioning, daily housekeeping, and climate-controlled heatingAccessibility - Closed-captioned TVNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

19 m2
Sleeps 5
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVAir conditioningHair dryerRefrigerator

2 Double Beds, Non-Smoking, High Speed Internet Access, Third Bed Is A Sofabed, Mini-Suite, Microwav

Non-refundable
Breakfast Included
20% OFF$140.92

$112.74

Includes taxes & fees

Guest Reviews

7.4
Very Good491 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good breakfast.

Categories

Cleanliness5.9
Service8.8
Location8.4
Room Quality6.3
Amenities6.8
Value for Money6.3
Food and Beverage8.9
Overall Experience7.8

Select topics to read reviews

D
Dan
Verified booking
family
Standard Room
Stayed in Oct 12, 2025

"Good"

4.0

Checked in after 9:30 and went to room and the more I looked around, the more disgusting this place was. Mold and staining on the bath ceiling, mold in closet, stained couch cushions, torn curtains. Was supposed to stay a second night but I couldn’t stay there in this dirty, moldy room

Helpful?
W
WilliamusUS
Verified booking
family_with_children
Standard Room
Stayed in Oct 10, 2025

"Older hotel, mold issues, high prices..."

4.0

Staff was very nice and helpful

Room smelled musty, black mold in closet and bathroom, ac had mold around it and was falling out of the wall, windows opened thankfully, bed was just bad, location was nice price was a bit high compared to hotels in the area

Helpful?
H
Heydy
Verified booking
family_with_children
Standard Room
Stayed in Oct 10, 2025

"Exceptional"

10.0

Very clean

Helpful?
K
Kimberly
Verified booking
family
Standard Room
Stayed in Oct 10, 2025

"Good"

6.0

Location

Helpful?
H
Heydy
Verified booking
family_with_children
Standard Room
Stayed in Oct 10, 2025

"Exceptional"

10.0

Clean perfectly

Helpful?
B
BernadetteusUS
Verified booking
family_with_children
Standard Room
Stayed in Oct 9, 2025

"Very Good"

7.0

Close to where my family was.

My room was not clean. Found pop bottle caps on the floor. Back to an ear ring on the floor. Could have been cleaner. I was overcharged for my room. Both nights were to be the same price. Each night was different.

Helpful?
A
Alexandria
Verified booking
Standard Room
Stayed in Oct 6, 2025

"Good"

6.0

Pet friendly. Quick check in.

Helpful?
W
Wilma
Verified booking
family
Standard Room
Stayed in Oct 5, 2025

"Good"

6.0

Room was not very clean some area had mildew, mold in the bathroom. Cleanliness needs a lot of improvement.

Helpful?
C
Carrie
Verified booking
family
Standard Room
Stayed in Oct 4, 2025

"Good"

4.0

Unfortunately, this Best Western was not great. For some pros though, it is in a good location and right across the road (pretty much) are several dining options and shopping options. For the hotel itself, the staff was okay, but the facility was run-down and really dirty. The floors were sticky in the hotel common areas as well as the room itself. The room smelled terrible, and the couch in the room was visibly filthy and stained. There were spots on the walls that appeared to be either a soda splash or possibly even blood. I ended up getting some disinfectant spray and spraying and wiping down the tile floor area, the chair and desk, and other hard areas. The bed itself did look clean, but I sprayed that down as well. I did not eat breakfast at the facility, and we ended up leaving early due to a family emergency at home, but I would not stay here again.

Helpful?
P
PAUL
Verified booking
Standard Room
Stayed in Oct 3, 2025

"Excellent"

8.0

YES

Helpful?
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