SpringHill Suites by Marriott Laredo

the staff tried their best

Difficulty getting us the room we booked, hotel resorted finally to putting us in one that looked as if it had been unused for some time -- with good reason. Smelled of mildew. Shower very weak, intermittent lukewarm water. When complained was told there was problem with water pressure and little could be done. Ice machine on floor was broken. Very hot in hallways and hard to stay cool in room. Breakfast cold and unappetizing. Room wildly over-priced for what we got. If renovation needs to take place, don't rent the room. Feel taken.

Will not stay there again. Main lobby and dining area were in need of repair. The furniture was worn with holes as well as stained and dirty. The room was dirty as well. I woke up the first morning to an army of ants on my night stand. They did clean it up and sprayed the room but then I had dead bugs around the base boards.

Found a dead roach in our room, the shampoo and conditioner bottles were empty (which I discovered already in the shower!), the hotel seems very old. Doesnt feel like a Marriott!

The lady in the front desk was very polite!

Quality of this particular hotel in Laredo was too dirty! Didn’t have any body wash there was only 1 little bar of soap! Just too trashy!!!!

Under construction

Close to shopping and restaurants

Was no as good as we thought,elevator nasty,one don't work ,no coffe at the lobby,room smell nasty but we were tired so no time to argument with personnel, food not good as they publicity,en general we give 2 of 5 ,good location and secure but not clean hotel as they says ,not good food aa thet says

Easy to park