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9.1 / 10 Guest Rating

The Ritz-Carlton Maui, Kapalua

1 Ritz Carlton Drive, Lahaina, us

The Ritz-Carlton Maui, Kapalua - main view

About the Property

Stunning 5-Star Oasis

Luxurious Accommodations
Indulge in modern guest rooms at The Ritz-Carlton, Kapalua, featuring high-speed internet, flat-screen TVs, and elegant island-inspired décor. Some rooms even come with a kitchen for added convenience and comfort.

Serenity at The Spa
Unwind at The Ritz-Carlton Spa, Kapalua, offering a range of rejuvenating treatments inspired by Hawaiian traditions. Keep fit at the fitness center or relax by the outdoor pool after a day of pampering.

Culinary Delights
Savor upscale Hawaiian cuisine at The Banyan Tree or sip on crafted cocktails at the Alaloa Lounge. For a quick bite, Kai Cafe serves fresh organic fare. With a shuttle to nearby attractions, your stay at The Ritz-Carlton promises both luxury and convenience.

Book now to experience the epitome of luxury at The Ritz-Carlton, Kapalua.

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Please note: Only the "Breakfast Included" rate includes a daily breakfast for 2 adults. Additional breakfasts can be purchased for an additional fee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

One-Bedroom King Suite with Sofa Bed - Club Level - Photo 1
One-Bedroom King Suite with Sofa Bed - Club Level - Photo 2
One-Bedroom King Suite with Sofa Bed - Club Level - Photo 3
One-Bedroom King Suite with Sofa Bed - Club Level - Photo 4
One-Bedroom King Suite with Sofa Bed - Club Level - Photo 5
1/5

One-Bedroom King Suite with Sofa Bed - Club Level

Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned suite provides a flat-screen TV with streaming services, executive lounge access, a coffee machine and a dining area. The unit offers 2 beds.

84 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryer

1 Bedroom Suite, Club Lounge access,1 King Bed and Sofa Bed, Oceanfront

Non-refundable
Room Only
20% OFF$2,822.23

$2,257.78

Includes taxes & fees
Deluxe King Room with Fire Lanai Ocean View - Photo 1
Deluxe King Room with Fire Lanai Ocean View - Photo 2
Deluxe King Room with Fire Lanai Ocean View - Photo 3
Deluxe King Room with Fire Lanai Ocean View - Photo 4
Deluxe King Room with Fire Lanai Ocean View - Photo 5
Deluxe King Room with Fire Lanai Ocean View - Photo 6
1/6

Deluxe King Room with Fire Lanai Ocean View

The spacious double room offers air conditioning, a coffee machine, a balcony with sea views as well as a private bathroom boasting a bath. The unit has 1 bed.

37 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryer

Deluxe Room, 1 King Bed, Lanai, Resort View

Non-refundable
Room Only
20% OFF$975.22

$780.18

Includes taxes & fees

Deluxe Room 1 King Bed Lanai Partial Ocean View (Mobility Accessible Roll-In Shower)

Deluxe Room 1 King Bed Lanai Partial Ocean View (Mobility Accessible Roll-In Shower)

Non-refundable
Room Only
20% OFF$1,883.56

$1,506.85

Includes taxes & fees

Garden View Lanai Deluxe King Room With Club Lounge Access

Garden View Lanai Deluxe King Room With Club Lounge Access

Non-refundable
Room Only
20% OFF$1,631.45

$1,305.16

Includes taxes & fees
Club Single Room, 2 Bedrooms, Oceanfront (Club Lounge Access) - Photo 1
Club Single Room, 2 Bedrooms, Oceanfront (Club Lounge Access) - Photo 2
Club Single Room, 2 Bedrooms, Oceanfront (Club Lounge Access) - Photo 3
Club Single Room, 2 Bedrooms, Oceanfront (Club Lounge Access) - Photo 4
Club Single Room, 2 Bedrooms, Oceanfront (Club Lounge Access) - Photo 5
Club Single Room, 2 Bedrooms, Oceanfront (Club Lounge Access) - Photo 6
Club Single Room, 2 Bedrooms, Oceanfront (Club Lounge Access) - Photo 7
Club Single Room, 2 Bedrooms, Oceanfront (Club Lounge Access) - Photo 8
Club Single Room, 2 Bedrooms, Oceanfront (Club Lounge Access) - Photo 9
Club Single Room, 2 Bedrooms, Oceanfront (Club Lounge Access) - Photo 10
Club Single Room, 2 Bedrooms, Oceanfront (Club Lounge Access) - Photo 11
Club Single Room, 2 Bedrooms, Oceanfront (Club Lounge Access) - Photo 12
Club Single Room, 2 Bedrooms, Oceanfront (Club Lounge Access) - Photo 13
Club Single Room, 2 Bedrooms, Oceanfront (Club Lounge Access) - Photo 14
Club Single Room, 2 Bedrooms, Oceanfront (Club Lounge Access) - Photo 15
Club Single Room, 2 Bedrooms, Oceanfront (Club Lounge Access) - Photo 16
Club Single Room, 2 Bedrooms, Oceanfront (Club Lounge Access) - Photo 17
Club Single Room, 2 Bedrooms, Oceanfront (Club Lounge Access) - Photo 18
Club Single Room, 2 Bedrooms, Oceanfront (Club Lounge Access) - Photo 19
Club Single Room, 2 Bedrooms, Oceanfront (Club Lounge Access) - Photo 20
Club Single Room, 2 Bedrooms, Oceanfront (Club Lounge Access) - Photo 21
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Club Single Room, 2 Bedrooms, Oceanfront (Club Lounge Access)

2 Double Beds1300-sq-foot room, furnished lanai with ocean views Club Level - Club Lounge access, continental breakfast, lunch reception, dinner reception, and light refreshmentsLayout - Dining area and sitting areaEntertainment - 65-inch Smart TV with premium channels, Netflix, iPod dockFood & Drink - Kitchen with refrigerator, stovetop, oven, and microwaveSleep - Pillowtop bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerheadPractical - Laptop-compatible safe, free newspaper, and iron/ironing board; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Lever door handlesEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and compost binNeed to Know - Housekeeping on request, no rollaway/extra beds availableNon-Smoking, renovated in November 2016Connecting/adjoining rooms can be requested, subject to availability

121 m2
Sleeps 6
2 Double bed (131-150 cm wide)
Amenities
TVTelephoneAir conditioningHair dryerBathrobeDesk

Club Single Room, 2 Bedrooms, Oceanfront (Club Lounge Access)

Non-refundable
Room Only
20% OFF$4,089.79

$3,271.83

Includes taxes & fees
Suite, 2 Bedrooms, Partial Ocean View - Photo 1
Suite, 2 Bedrooms, Partial Ocean View - Photo 2
Suite, 2 Bedrooms, Partial Ocean View - Photo 3
Suite, 2 Bedrooms, Partial Ocean View - Photo 4
Suite, 2 Bedrooms, Partial Ocean View - Photo 5
Suite, 2 Bedrooms, Partial Ocean View - Photo 6
Suite, 2 Bedrooms, Partial Ocean View - Photo 7
Suite, 2 Bedrooms, Partial Ocean View - Photo 8
Suite, 2 Bedrooms, Partial Ocean View - Photo 9
Suite, 2 Bedrooms, Partial Ocean View - Photo 10
Suite, 2 Bedrooms, Partial Ocean View - Photo 11
Suite, 2 Bedrooms, Partial Ocean View - Photo 12
Suite, 2 Bedrooms, Partial Ocean View - Photo 13
Suite, 2 Bedrooms, Partial Ocean View - Photo 14
Suite, 2 Bedrooms, Partial Ocean View - Photo 15
Suite, 2 Bedrooms, Partial Ocean View - Photo 16
Suite, 2 Bedrooms, Partial Ocean View - Photo 17
Suite, 2 Bedrooms, Partial Ocean View - Photo 18
Suite, 2 Bedrooms, Partial Ocean View - Photo 19
Suite, 2 Bedrooms, Partial Ocean View - Photo 20
1/20

Suite, 2 Bedrooms, Partial Ocean View

2 Double Beds1300-sq-foot room, furnished lanai with partial ocean views Layout - Dining area and sitting areaEntertainment - 65-inch Smart TV with premium channels, Netflix, iPod dockFood & Drink - Kitchenette with refrigerator, stovetop, microwave, and dishwasherSleep - Pillowtop bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerheadPractical - Free local calls, queen sofa bed, and laptop-compatible safe; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Lever door handlesEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and compost binNeed to Know - Housekeeping on requestNon-Smoking, renovated in November 2016Connecting/adjoining rooms can be requested, subject to availability

121 m2
Sleeps 6
2 Double bed (131-150 cm wide)
Amenities
TVTelephoneAir conditioningHair dryerKitchenetteBathrobe

Suite, 2 Bedrooms, Garden View

Non-refundable
Room Only
20% OFF$3,068.53

$2,454.82

Includes taxes & fees
Club Single Room, 1 King Bed with Sofa bed, Club Lounge Access - Photo 1
Club Single Room, 1 King Bed with Sofa bed, Club Lounge Access - Photo 2
Club Single Room, 1 King Bed with Sofa bed, Club Lounge Access - Photo 3
Club Single Room, 1 King Bed with Sofa bed, Club Lounge Access - Photo 4
Club Single Room, 1 King Bed with Sofa bed, Club Lounge Access - Photo 5
Club Single Room, 1 King Bed with Sofa bed, Club Lounge Access - Photo 6
Club Single Room, 1 King Bed with Sofa bed, Club Lounge Access - Photo 7
Club Single Room, 1 King Bed with Sofa bed, Club Lounge Access - Photo 8
Club Single Room, 1 King Bed with Sofa bed, Club Lounge Access - Photo 9
Club Single Room, 1 King Bed with Sofa bed, Club Lounge Access - Photo 10
Club Single Room, 1 King Bed with Sofa bed, Club Lounge Access - Photo 11
Club Single Room, 1 King Bed with Sofa bed, Club Lounge Access - Photo 12
Club Single Room, 1 King Bed with Sofa bed, Club Lounge Access - Photo 13
Club Single Room, 1 King Bed with Sofa bed, Club Lounge Access - Photo 14
Club Single Room, 1 King Bed with Sofa bed, Club Lounge Access - Photo 15
Club Single Room, 1 King Bed with Sofa bed, Club Lounge Access - Photo 16
Club Single Room, 1 King Bed with Sofa bed, Club Lounge Access - Photo 17
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Club Single Room, 1 King Bed with Sofa bed, Club Lounge Access

1 King Bed and 1 Double Sofa Bed900-sq-foot room, furnished lanai with ocean views Club Level - Club Lounge access, continental breakfast, lunch reception, dinner reception, and light refreshmentsLayout - Dining area and sitting areaEntertainment - 65-inch Smart TV with premium channels, Netflix, iPod dockFood & Drink - Kitchenette with refrigerator, espresso maker, and dining tableSleep - Pillowtop bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerheadPractical - Laptop-compatible safe, free newspaper, and iron/ironing board; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Lever door handlesEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and compost binNeed to Know - Housekeeping on request, no rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

84 m2
Sleeps 4
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
TVTelephoneAir conditioningHair dryerKitchenetteBathrobe

Club Single Room, 1 King Bed with Sofa bed, Club Lounge Access

Non-refundable
Room Only
20% OFF$2,822.23

$2,257.78

Includes taxes & fees
1 Bedroom Suite, Club Lounge access,1 King Bed and Sofa Bed, Oceanfront - Photo 1
1 Bedroom Suite, Club Lounge access,1 King Bed and Sofa Bed, Oceanfront - Photo 2
1 Bedroom Suite, Club Lounge access,1 King Bed and Sofa Bed, Oceanfront - Photo 3
1 Bedroom Suite, Club Lounge access,1 King Bed and Sofa Bed, Oceanfront - Photo 4
1 Bedroom Suite, Club Lounge access,1 King Bed and Sofa Bed, Oceanfront - Photo 5
1 Bedroom Suite, Club Lounge access,1 King Bed and Sofa Bed, Oceanfront - Photo 6
1 Bedroom Suite, Club Lounge access,1 King Bed and Sofa Bed, Oceanfront - Photo 7
1 Bedroom Suite, Club Lounge access,1 King Bed and Sofa Bed, Oceanfront - Photo 8
1 Bedroom Suite, Club Lounge access,1 King Bed and Sofa Bed, Oceanfront - Photo 9
1 Bedroom Suite, Club Lounge access,1 King Bed and Sofa Bed, Oceanfront - Photo 10
1 Bedroom Suite, Club Lounge access,1 King Bed and Sofa Bed, Oceanfront - Photo 11
1 Bedroom Suite, Club Lounge access,1 King Bed and Sofa Bed, Oceanfront - Photo 12
1 Bedroom Suite, Club Lounge access,1 King Bed and Sofa Bed, Oceanfront - Photo 13
1 Bedroom Suite, Club Lounge access,1 King Bed and Sofa Bed, Oceanfront - Photo 14
1 Bedroom Suite, Club Lounge access,1 King Bed and Sofa Bed, Oceanfront - Photo 15
1 Bedroom Suite, Club Lounge access,1 King Bed and Sofa Bed, Oceanfront - Photo 16
1 Bedroom Suite, Club Lounge access,1 King Bed and Sofa Bed, Oceanfront - Photo 17
1/17

1 Bedroom Suite, Club Lounge access,1 King Bed and Sofa Bed, Oceanfront

1 Double Bed900-sq-foot room, furnished lanai with ocean views Club Level - Club Lounge access, continental breakfast, lunch reception, dinner reception, and light refreshmentsLayout - Separate sitting areaEntertainment - 65-inch Smart TV with premium channels, Netflix, iPod dockFood & Drink - Mini-fridge, espresso maker, 24-hour room service, and free bottled waterSleep - Pillowtop bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerheadPractical - Laptop-compatible safe, free newspaper, and iron/ironing board; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Lever door handlesEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and compost binNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

84 m2
Sleeps 4
1 Double bed (131-150 cm wide)
Amenities
TVTelephoneAir conditioningHair dryerBathrobeDesk

Garden View Suite, 1 Bedroom Suite, 1 King, Sofa bed

Non-refundable
Room Only
20% OFF$2,143.74

$1,714.99

Includes taxes & fees

Garden View Suite, 1 Bedroom Suite, 1 King, Sofa bed

Non-refundable
Breakfast Included
20% OFF$2,430.9

$1,944.72

Includes taxes & fees
Fire Lanai, Deluxe Guest Room, 1 King, Ocean View - Photo 1
Fire Lanai, Deluxe Guest Room, 1 King, Ocean View - Photo 2
Fire Lanai, Deluxe Guest Room, 1 King, Ocean View - Photo 3
Fire Lanai, Deluxe Guest Room, 1 King, Ocean View - Photo 4
Fire Lanai, Deluxe Guest Room, 1 King, Ocean View - Photo 5
Fire Lanai, Deluxe Guest Room, 1 King, Ocean View - Photo 6
Fire Lanai, Deluxe Guest Room, 1 King, Ocean View - Photo 7
Fire Lanai, Deluxe Guest Room, 1 King, Ocean View - Photo 8
Fire Lanai, Deluxe Guest Room, 1 King, Ocean View - Photo 9
Fire Lanai, Deluxe Guest Room, 1 King, Ocean View - Photo 10
Fire Lanai, Deluxe Guest Room, 1 King, Ocean View - Photo 11
Fire Lanai, Deluxe Guest Room, 1 King, Ocean View - Photo 12
Fire Lanai, Deluxe Guest Room, 1 King, Ocean View - Photo 13
Fire Lanai, Deluxe Guest Room, 1 King, Ocean View - Photo 14
Fire Lanai, Deluxe Guest Room, 1 King, Ocean View - Photo 15
Fire Lanai, Deluxe Guest Room, 1 King, Ocean View - Photo 16
Fire Lanai, Deluxe Guest Room, 1 King, Ocean View - Photo 17
1/17

Fire Lanai, Deluxe Guest Room, 1 King, Ocean View

1 King Bed430-sq-foot room, furnished lanai with ocean views Entertainment - 65-inch Smart TV with premium channels, Netflix, iPod dockFood & Drink - Espresso maker, 24-hour room service, and free bottled waterSleep - Pillowtop bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerheadPractical - Laptop-compatible safe, free newspaper, and iron/ironing board; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Lever door handlesEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and compost binNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

40 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
TVTelephoneAir conditioningHair dryerBathrobeDesk

Deluxe, Guest Room, 1 King, Resort View, Lanai

Non-refundable
Room Only
20% OFF$913.88

$731.1

Includes taxes & fees

Deluxe, Guest Room, 1 King, Resort View, Lanai

Non-refundable
Breakfast Included
20% OFF$1,410.46

$1,128.37

Includes taxes & fees
Fire Lanai, 1 Bedroom Suite, Club Lounge access, 1 King, Sofa Bed, Oceanfront - Photo 1
Fire Lanai, 1 Bedroom Suite, Club Lounge access, 1 King, Sofa Bed, Oceanfront - Photo 2
Fire Lanai, 1 Bedroom Suite, Club Lounge access, 1 King, Sofa Bed, Oceanfront - Photo 3
Fire Lanai, 1 Bedroom Suite, Club Lounge access, 1 King, Sofa Bed, Oceanfront - Photo 4
Fire Lanai, 1 Bedroom Suite, Club Lounge access, 1 King, Sofa Bed, Oceanfront - Photo 5
Fire Lanai, 1 Bedroom Suite, Club Lounge access, 1 King, Sofa Bed, Oceanfront - Photo 6
Fire Lanai, 1 Bedroom Suite, Club Lounge access, 1 King, Sofa Bed, Oceanfront - Photo 7
Fire Lanai, 1 Bedroom Suite, Club Lounge access, 1 King, Sofa Bed, Oceanfront - Photo 8
Fire Lanai, 1 Bedroom Suite, Club Lounge access, 1 King, Sofa Bed, Oceanfront - Photo 9
Fire Lanai, 1 Bedroom Suite, Club Lounge access, 1 King, Sofa Bed, Oceanfront - Photo 10
Fire Lanai, 1 Bedroom Suite, Club Lounge access, 1 King, Sofa Bed, Oceanfront - Photo 11
Fire Lanai, 1 Bedroom Suite, Club Lounge access, 1 King, Sofa Bed, Oceanfront - Photo 12
Fire Lanai, 1 Bedroom Suite, Club Lounge access, 1 King, Sofa Bed, Oceanfront - Photo 13
Fire Lanai, 1 Bedroom Suite, Club Lounge access, 1 King, Sofa Bed, Oceanfront - Photo 14
Fire Lanai, 1 Bedroom Suite, Club Lounge access, 1 King, Sofa Bed, Oceanfront - Photo 15
Fire Lanai, 1 Bedroom Suite, Club Lounge access, 1 King, Sofa Bed, Oceanfront - Photo 16
Fire Lanai, 1 Bedroom Suite, Club Lounge access, 1 King, Sofa Bed, Oceanfront - Photo 17
Fire Lanai, 1 Bedroom Suite, Club Lounge access, 1 King, Sofa Bed, Oceanfront - Photo 18
Fire Lanai, 1 Bedroom Suite, Club Lounge access, 1 King, Sofa Bed, Oceanfront - Photo 19
Fire Lanai, 1 Bedroom Suite, Club Lounge access, 1 King, Sofa Bed, Oceanfront - Photo 20
1/20

Fire Lanai, 1 Bedroom Suite, Club Lounge access, 1 King, Sofa Bed, Oceanfront

1 King Bed2560-sq-foot room, porch/lanai with ocean views Club Level - Club Lounge access, continental breakfast, lunch reception, dinner reception, and light refreshmentsLayout - Dining area and sitting areaEntertainment - 65-inch Smart TV with premium channels, Netflix, iPod dockFood & Drink - Espresso maker, 24-hour room service, free bottled water, and dining tableSleep - Pillowtop bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerheadPractical - Laptop-compatible safe, free newspaper, and iron/ironing board; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Lever door handlesEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and compost binNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

238 m2
Sleeps 4
1 King bed (151-180 cm wide)
Amenities
TVTelephoneAir conditioningHair dryerBathrobeDesk

Oceanfront Fire Lanai 1 Bedroom King Suite

Non-refundable
Room Only
20% OFF$3,489.21

$2,791.37

Includes taxes & fees

Guest Reviews

9.1
Exceptional353 verified reviews
AI Summary

Guests highly rate the great service and frequently praise the excellent location.

Categories

Cleanliness8.3
Service9.6
Location9.3
Room Quality9.2
Amenities9.3
Value for Money9.1
Food and Beverage8.6
Overall Experience9.4

Select topics to read reviews

R
RossgbGB
Verified booking
couple
Standard Room
Stayed in Jun 11, 2026

"Nice stay, but probably not worth the high price tag."

8.0

The resort occupies a premium spot in an exclusive part of the island and is very relaxing. The adults only pool is a nice touch and the hotel rooms were very clean. The fire pit patio was a nice touch.

We were given a room with a connecting door which unfortunately meant we could hear everything next door including low-volume conversations. We requested a different room but were informed they were all occupied. Furthermore the hotel is quite a distance from popular tours and activities so a car is essential for first-time visitors. The bars and restaurants are also very expensive, but that comes with the territory and is to be expected. Overall, not a bad stay, but for the price, I’m not sure I’d say again.

Helpful?
J
JorgeusUS
Verified booking
couple
Standard Room
Stayed in May 29, 2026

"Exceptional"

10.0

It is a beautiful resort from the moment you walk into it. The service was excellent!! I would add a night of romance for couples. Like having a nice dinner and dance. Most of tourist to go to a place like this is because we are celebrating either a honeymoon, an anniversary, or birthdays. That would be very nice to celebrate in a place like this.

Helpful?
D
DanielabrBR
Verified booking
extended_group
Standard Room
Stayed in May 23, 2026

"Lugar maravilhoso!"

10.0

Tudo maravilhoso

Nada, foi perfeito.

Helpful?
T
ThomaschCH
Verified booking
couple
Standard Room
Stayed in Apr 13, 2026

"Alles in allem zu teuer für diesen Standard. Sicher kein 5 Sterne Service und as Badezimmer ist aus den 1990 Jahren."

3.0

Gute Lage.

Badezimmer veraltet! Reklamation an der Reception. Keine Reaktion!

Helpful?
T
TomusUS
Verified booking
family_with_children
Standard Room
Stayed in Mar 29, 2026

"Exceptional"

9.0
Helpful?
L
LukášczCZ
Verified booking
couple
Standard Room
Stayed in Mar 28, 2026

"Excellent"

8.0

Extrémně špatná fine dining restaurace, rozhodně se vyhněte obloukem. Číšník řekl, že je ryba bez kostí, ale měla přes 10 kostí. K ni byly kapusty ty byly hořké, protože byly spáleny a toto za 240 dolarů

Helpful?
S
ShraddhausUS
Verified booking
family_with_children
Standard Room
Stayed in Mar 1, 2026

"Exceptional"

10.0
Helpful?
A
atm900LAS VEGAS, NEVADA
Verified booking
Business
Standard Room
Stayed in Feb 26, 2026

"A shocking low level of cleanliness at the Ritz"

6.0

We always wanted to visit Maui and were very excited to have reservations at the Ritz Kapalua as all our previous stays at the various locations of RC were wonderful (San Francisco, Boston, New Orleans). However, our experience here was far below expectations. And I mean Way Below. Upon arrival in our car, no one greeted us. We had to ask for baggage assistance as no one offered. We could overlook these as we had a 9 pm Saturday arrival and it looked busy. Upon checking into our unit, what appeared as a nicely appointed two room suite (a separate mini kitchen with living area) greatly disappointed us as we were shocked at the level of cleanliness or lack thereof: a sleeper sofa covered in dirt stains, the kitchen counter littered with crumbs, the handle to the mini refrigerator with gooey matter, a kitchen floor needing severe attention, kitchen cabinet faces simply covered with splash marks, crumbs and hair inside the crevices of the kitchen stools, a coffee table with permanent stains, and the closet floor displaying an assortment of M&Ms and pills. At first we thought they forgot to clean it, but the bed and bathroom were in decent condition (aside from the stains on the desk chair in the bedroom and a long hair on the spare white towels in the bathroom). A day and a half later after checking in, a deep clean was done to the room. After the deep clean, the crumbs on the counter and in the kitchen stools were still present, and splash marks on the cabinets still were there also. The floors looked better. The couch looked better, but I didn't want to use it. Regarding the lobby area and coffee shop, all seating employed cloth cushions many which were stained. I expected a lot more from the Ritz. Also be warned, this is a family style resort. There are lots of children. During our stay, there was a storm which was so bad that Hawaii Electric cut the power to the hotel. No TV. No pool or gym use. Restaurants closed. Generators were set up in the lobby so people could charge their phones. Free breakfast lunch and dinner were provided by the hotel. The staff over all were very pleasant. I have a feeling we won't be back.

Helpful?
M
marymanning1194NORTH KINGSTOWN, WASHINGTON COUNTY, RHODE ISLAND
Verified booking
Family
Standard Room
Stayed in Feb 26, 2026

"Not worth the price!"

4.0

My husband and I often stay at luxury hotels and this is not a luxury hotel, just a luxury price. The Ritz Carlton Maui boasts several restaurants (I believe 6) however there wasn't anything open. We bought a breakfast package but it was the mad house buffet or a menu with restrictions. The evening we arrived there was only one restaurant and the lobby bar available for food. The restaurant required a reservation which we didn't have so we ate at the bar. While eating, we observed that 80% of the tables were empty. I'm not sure if they didn't have enough staff or if they don't know how to schedule reservations. The last night we were there the only place to eat was the lobby bar. I noticed that all the seat cushions in the lobby seating area are stained (probably from people trying to eat at coffee tables while sitting in lounge chairs and sofas.). This seating area seems designed to sit and have drinks, not a meal. If you don't have a car you're screwed when it comes to getting food for lunch or dinner. When we arrived we saw people eating on the outside porch of the convenience store that is located on the property. At the time I thought it was odd that people would eat there while staying at a luxury resort, but it soon became clear when we tried to get food. Also, food and drinks are off the chart expensive at this resort. People keep posting that it's a beautiful resort, but it's average. This hotel seems to be more concerned about entertainment than the basics they should be providing. I felt like I was on a badly run cruise ship. I would not recommend this resort and Marriott should send someone to fix this mess of a hotel.

Helpful?
Z
zhengusUS
Verified booking
family_with_children
Standard Room
Stayed in Feb 23, 2026

"Good"

4.0
Helpful?
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