Comfort Inn Downtown - University Area

Ok

Waffles were good! Stay was peaceful, wifi worked great, wasn't told, nor did it say anything about online about how I would have to pay $100 deposit and that it wouldn't hit my card for 5 business days! I did not like that, especially at the last minute and having nowhere else to go!

Some of the employees can't speak very good English, need bacon!

Walking distance to kzoo state theatre, very clean. Comfy room. Good food nearby.

N/a

Clean, comfortable and good location to WMU.

The lady working the front desk was very friendly and accommodating. I felt bad for her because she was the only one running the front desk and trying to keep up on the breakfast area. The hot food options were empty and the counters/tables needed wiped down. I would’ve loved to help her out if I could. Our room was clean, but I came home with several bites. I think they were spider bites, not bed bugs. This was the second time I’ve stayed here because it’s a convenient spot for visiting my son at WMU, but I will not book there again.

Desk staff was nice. The bed was comfortable and room was decent. The bathroom floor was broken and not the cleanest.

Close proximity to downtown Kalamazoo.

Carpet dirty, afraid to walk on the carpet. Smoke detector activated after turning on the heat. Water for morning shower was lukewarm. Sheet had a stain in it. Couldn’t get the television to work.

Appears newly renovated