Grand Hotel Flora

Meu problema foi com booking fiz a reserva de um quarto superior e acabei sendo colocado no econômico e detalhe o econômico estava metade do preço que paguei. Essa com certeza foi minha ultima viagem comprando com booking

Modern and clean rooms at a great location. Amazing resto called La Cantinacia del Popolo nearby - a must visit despite the line! Great size pool as well!

Good breakfast but could offer some variety on a daily basis especially that there could be customers like us that would stay more than 3 nights

We stayed at Grand Hotel Flora and upgraded our room at check-in after being shown both options. We were very happy we did, as the upgraded signature room was gorgeous: newly renovated, beautifully designed, spacious, and with a much more coherent and premium feel compared with the non-renovated room we had originally booked. The room itself was a real highlight. The design was modern and elegant, the amenities felt luxurious, especially the soaps and shampoos, and the air conditioning was easy to control directly from the room. We had seen some reviews mentioning issues with this, but we had no problem at all. Housekeeping was also excellent. Everything was very clean and well organised, and it was clear that attention was paid to the small details. The pool was another big positive: spacious, refreshing, and a lovely place to relax. For a hotel located on a busy main road, the soundproofing was generally very good. The only exception is the ambulances, which pass frequently, and realistically there is only so much insulation can do.

Unfortunately, the breakfast was a real disappointment and, in our view, not acceptable for a 4-star hotel. There was a lack of fresh produce, with too many packaged items and pre-prepared bread rolls. The breakfast area also felt like it had been left behind compared with the rest of the hotel’s refurbished atmosphere. The buffet setup could be much better managed. There was not enough serving cutlery, which meant some guests were taking food with their hands. There was also nowhere clear to place the few spoons available, so the area around the plates became messy, with food residue and sticky utensils. The breakfast staff also felt very rushed and task-focused, with little warmth or awareness of guests moving around the space. Another downside is the immediate surrounding area. Because the hotel is opposite a petrol station and car wash, opening the window quickly takes you out of the elegant hotel atmosphere and into the noise and chaos of the street. Overall, the renovated room, pool, housekeeping and amenities were excellent, and the hotel clearly has a lot of potential. However, the breakfast experience and immediate street-facing environment really detract from the 4-star feel they are trying to create.

המלון מעוצב וואו, כיף בעיניים, נקי ומסודר

ארוחת בוקר קצת מצומצמת מאוד, אבל מוצאים מה לאכול הליכה של 10 דק למרכז שזה דיי בסדר אבל כמות הפעמים שעשינו את ההליכה הזאת כבר הייתה מייגעת

Everything was amazing. We arrived here exhausted after booking another spot that was not properly advertised, unsafe, and dirty. So our mood was a bit somber. The staff immediately made us feel comfortable, safe, and welcome. The rooms are beautiful, clean, and the beds are comfortable. The pool is gorgeous and was a great way to wind down after our busy days. We enjoyed it so much that we extended an extra night. I'm disappointed that they have to advertise a 3 star, when clearly they are a 4.

Not one thing. Wonderful!