Hampton Inn & Suites Chesapeake-Square Mall

Place should not availble to anyone-- needs to up the game plan--clean furnitue would help--carpet was nasty-- open drain in middle of bathroom floor-- really--staff was very good-- hotel owners need to spend night in this room #124-- pay for it and ask "we get money for this"--you should be embarassed -- pool-- closed-- breakfest good and kitchen staff very good--will not stay there ever again-- your pride went away with the chocolate chip cookies left.

The room needed better maintenance. Lamp shades were just propped in place and dusty. We had holes in the tile in the shower. You can see where they tried to fix it but very shotty job.

My stay here wasn’t the best ! I was here on business and the room was not as tidy as I’d like it to be . I took pictures of every piece of hair I found in the showers and towels . The hot water didn’t work in our room and we informed the young lady at the desk about it but she seemed to not have a solution to that problem. The following morning on my first stay the cleaners came through knocking on all the doors who may have checked out and slammed the doors constantly while I was trying to sleep. It was to the point that I had to just get up and leave for the remainder of the morning so I wouldn’t hear the slamming of the doors throughout the hall. Also the elevator on the second floor doesn’t have a proper working down button so I had to take the stairs my entire trip !!! All in all I would never stay here again

Unbelievably comfortable beds!

Staff was very friendly and available.

The room wasn’t ready at 5:00 pm , had to wait for it to be cleaned. No apologize. Parking lot full of trash. I went to the desk for extra pillows and the girl said she was busy and would call my room, 45 minutes later I went back to the desk and she had forgotten. Conditioner in shower empty. No laundry bag. No apologies for anything 😡 I felt like an inconvenience to be there. Location was convenient, room was large. Absolutely would not return .

Very clean and bed so comfortable!!

The property is not in good shape. Our bathroom had what looked like mold or mildew in the shower. The beds were nit very comfortable. The breakfast was limited. The pool was closed but there was no prior notification.

Great place

N/A

The carpets need to be cleaned, toilet in my room was not secured to the floor, shower did not drain, trash from guest building up in the public area, first morning waking up I woke up to find a roach in the bathroom. Overall. I would compare it to a cheap motel. At least there shower drain.