Charme Hotel Villa Principe di Fitalia

Solo traveller, late November 2014. The hotel is located in a rural location approximately five and a half miles south of Syracuse. They currently have some building work going on opposite which is to be a large spa associated with the hotel and, I believe, owned by the same people. It is possible to tell that work is going on for the spa, but it is so unobtrusive that it is only noticeable visually after you have left the hotel grounds, and not in a particularly negative manner. The facilities are clean and well maintained with very friendly and helpful staff. I had no problems during my time there that had any negative impact on my stay. A short walk away is the coast, which is signed for public access, sports, and swimming, though I did not venture out into the water given the time of year. The hotel has its own private beach and, although I did not visit, I imagine that it would be as well maintained as the hotel and probably a better choice than the public beaches which all seemed to suffer from an accumulation of flotsam and jetsam. I would recommend the hotel for couples and families with access to transport. I would advise anyone going to seriously consider renting a vehicle for getting around. The hotel offers complimentary transfers to and from Syracuse if you give notice on the previous day. The transport is clean, quick and courteous, but I expect that having a vehicle at your own disposal would widen the experience of Sicily significantly.

myself and my partner recently stayed at this hotel and the staff were amazingly helpful nothing was to much trouble for them .they also said that next year that another part of the hotel would be available for spa,s massages etc and I am definatly looking forward to going back ,personaly I can not find any fault with the hotel

the hotel and grounds were very nice. The staff were very friendly and would help in any way possible. it was my birthday during our stay and as the hotel staff had taken a passport photocopy for records they had noticed that it was. On the day two of the staff members bought a very nice sicillian birthday chocolate cake and 2 x glasses of prosecco to our room which were free of charge which was very good of them. Our room was very clean and comfortable and recently refurbished as the smell of new wood and paint still lingered in the air. The hotel facillites were adequate with a Spa, Gym and pool on-site. The food was very good as was the waiter service, however it was rather expensive with a 4 course meal working out at €78 per couple which doesn't include drinks or after coffee. Breakfast had a wide variety Italian buffet and was all very good. overall a very good stay and would highly recommend as a Hotel to stay in while visiting the surrounding areas.

We have just returned from Sicily (October 2014) and were delighted with this hotel. It is about a ten/fifteen minute drive out of the centre of Syracuse. We did not have a car but, their very obliging and free shuttle service into town or to the beach and back to the hotel, made it possible to arrange all the activities and tours we wanted. All the staff were very helpful and most spoke English and German. The breakfast was varied and plentiful. The pool and pool area are lovely and there is a small gym but we were too busy to use them.

We only stayed one night. One very helpful gentleman checked us in, gave us excellent recommendations, came up to personally see if he could help with a minor TV issue we were experiencing and couldn't have been more accommodating. When we went to check out the following day, I was disappointed because I wanted to thank him in person for his attentiveness. To my surprise and delight, the woman who checked us out was also very friendly, personable and also gave us helpful recommendations. I think their hotel is a little out of the way, but they completely make up for it with their service and friendliness. As for being a little out of the way, they have a free shuttle to Siracusa (Syracuse), that especially once you see the driving conditions in Siracusa, really is an great service to offer and you might want to consider using it even if you have your own vehicle.

Lovely hotel, service was magnificent. Relaxed atmosphere. Beautiful, if slightly isolated. Short shuttle ride provided free to the beach or into town. Great food and facilities.

For two consecutive days I reserved this hotel in Siracusa with Hotels.com which gave me a confirmation answer and the night before I received this letter.... It asked me to call by phone to have a relocation because the confirmed hotel has no availability???? 2 consecutive nights as a Gold Member is too much because its the first time this happens to me. Also the procedure of calling by phone is more complicated than sending a mail. I had to reserve another hotel by Hotels.com and its really like a bad joke than you ask me now how was my stay. Please confirme me you didn ' t charge me and explain me why for 2 consecutive days I was changed in a previously aceptes and confirmed hotel. Sincerely Nicolás Berthet Gold Member Dear nicolas Berthet, This is an urgent message regarding your reservation with Hotel Principe di Fitalia (1166903) for 9/26/2014. Unfortunately, the hotel is unable to accept the reservation for your upcoming stay. Due to these unforeseen circumstances, we would like to offer you comparable, alternate accommodations. Your reservation has not been cancelled, but due to a limited amount of availability, it is very important that we speak with you as soon as possible. Please contact our Lodging Support Department at 1-866-430-4981 within North America, so that we can help you find alternate accommodations. Our Lodging Support Department is available 24 hours a day, 7 days a week for your convenience. Please have your Booking Number 460333417 ready so we can expedite your request. We look forward to hearing from you soon. Kind regards, Hotels.com® Lodging Support Services Please do not reply to this email; it was sent from a non-monitored address. Dear nicolas Berthet, This is an urgent message regarding your reservation with Hotel Principe di Fitalia (1166903) for 9/26/2014. Unfortunately, the hotel is unable to accept the reservation for your upcoming stay. Due to these unforeseen circumstances, we would like to offer you comparable, alternate accommodations. Your reservation has not been cancelled, but due to a limited amount of availability, it is very important that we speak with you as soon as possible. Please contact our Lodging Support Department at 1-866-430-4981 within North America, so that we can help you find alternate accommodations. Our Lodging Support Department is available 24 hours a day, 7 days a week for your convenience. Please have your Booking Number 460333417 ready so we can expedite your request. We look forward to hearing from you soon. Kind regards, Hotels.com® Lodging Support Services Please do not reply to this email; it was sent from a non-monitored address. Dear nicolas Berthet, This is an urgent message regarding your reservation with Hotel Principe di Fitalia (1166903) for 9/26/2014. Unfortunately, the hotel is unable to accept the reservation for your upcoming stay. Due to these unforeseen circumstances, we would like to offer you comparable, alternate accommodations. Your reservation has not been cancelled, but due to a limited amount of availability, it is very important that we speak with you as soon as possible. Please contact our Lodging Support Department at 1-866-430-4981 within North America, so that we can help you find alternate accommodations. Our Lodging Support Department is available 24 hours a day, 7 days a week for your convenience. Please have your Booking Number 460333417 ready so we can expedite your request. We look forward to hearing from you soon. Kind regards, Hotels.com® Lodging Support Services Please do not reply to this email; it was sent from a non-monitored address.

The unique hospitality provided by the hotel staff with its free shuttle service to the beach and to Ortigia make your stay truly welcoming and relaxing. The pool temperature is delightful. Food varied and plentiful. A great place to stay!

We spent a couple of nights here whilst touring around Sicily with my family. firstly, the staff could not have been more helpful/ welcoming and the hotel itself is not too large giving a nice quiet feel. The hotel , pool and facilities were very nice with a great breakfast ( the pastries were so fresh ) We had a car so getting in and out of Syracuse / to the beach was no problem but the hotel runs its own complimentary shuttle service which they do very well and try to accommodate the times you want. Overall we loved it and would recommend it if you want to stay in the Syracuse area but be out of the main town otself

Our favourite of the 3 hotels we stayed in on our recent trip to Sicily. Outside of main area but easy to drive to and hotel provides free shuttle service too. Staff were all friendly and helpful. Room and food were great. The pool was fantastic with very shallow part that you could laze in to keep cool in the heat.