Charme Hotel Villa Principe di Fitalia

This hotel is lovely. We stayed here for five nights in September 2013. The staff are so friendly and helpful. I recommend having dinner at the hotel as the food was exquisite! There is a good selection of pastas, meat and fish. Dinner was always the highlight for me. There is a good selection at breakfast as well. The pool area is very nice, although the pool was too cold for me! 10 out of 10, thoroughly recommend!

On approaching the hotel our hearts sank! It's in the middle of farm land down an unmade road however , when you turn into the hotel youare in for a real treat. It's beautiful, a real oasis. The staff are wonderful, the breakfasts amazing! Perfect stay

A lovely restful holiday. Days spent by the pool, at the beach or sightseeing. Great evenings in beautiful Ortygia taking in the sights, having an aperitif and then choosing from a huge number of excellent restaurants at reasonable prices. The hotel has an arrangement with a local beach lido which is very good. We did not realise until we got there that you need to book the shuttle service to go into town and it only runs at certain times, this is not a huge problem but you need to think ahead and plan your day, or evening, the day before or hire a car.

Firstly the positives. The staff are really efficient and friendly and go out of their way to be helpful. Couldn't fault them and they are the hotel's biggest asset. The room we eventually stayed in was very clean, light and airy. The pool is good, lots of sun beds, fast wifi that works in all the public areas and can get snacks at all times. The beach shuttle works well and is pretty much on demand. Some negatives - The furnishings are dated and a bit fussy/cluttered for our tastes. The location although technically in a nature reserve doesnt feel like it. The private beach area (4km away) is a raised deck area supported by scaffolding with steps directly down the sea - the sun beds (and people) are in packed like sardines. Sand there is not (although there is on the equally packed public beaches either side). But to reiterate. The staff are excellent.

The room was very comfortable and the staff were especially friendly and helpful. It is remote and there isn't anything else in the immediate vicinity but the hotel has a complimentary shuttle service to the beach (including free bed and sunshade) and also into Syracuse - far better than driving!

From arrival to Departure was absolutely great. The staff provided the best customer service I have ever received anywhere. The rooms are clean and comfortable as well as the hotel itself. The food was lovely with a great range to choose from the complimentary breakfast buffet. The surrounding area is beautiful and tranquil for those that want to take a relaxing holiday. I will definitely book this hotel again when going to Sicily 5* service all the way

This hotel was fantastic. The staff were superb, always had a smile on their faces, gave excellent tips and advice and most of all were always ready to help if there was a problem, The hotel is perfect if you have small children as there is a paddling pool style shallow part of the swimming pool and they even have a bambino menu. One tip is that you must have a car as the location is a little secluded and although the hotel offers free shuttles to the beach and town, it is much easier with a car. The hotel offers fresh local seafood every day, breakfast is excellent and they even have free coffee throughout the day. We really enjoyed our time here.

The staff were welcoming and helpful. A very friendly atmosphere. We were shown a couple of rooms to see which we would prefer. They were generally small with only showers and no bathtub. The bed was comfortable - a great improvement on what we had the previous two nights. The pool was fine and the sunbeds in good condition; not a big pool which could have been crowded if a large proportion of the guests turned up together. Buffet breakfast was better than adequate with a good selection - they remembered my wife is gluten-free and catered accordingly. The dinners were quite good without being exceptional. Booking dinner ahead was essential but also an indicatiion that meals were being preparted on an invividual basis. Service was prompt and friendly.

Our Hotel was excellent. We arrived in time on the first night to enjoy dinner at the hotel and we were so pleased with our meal that we ate at the property the 2nd night as well. We were a little disappointed in Siracusa due to the lack of sights/activities to see, but that had nothing to do with this hotel. In fact, had we known that about the town, we would have chosen to spend our days at this resort-like hotel and just relaxed by the pool. Very calm and relaxing.

We enjoyed our stay. One of the most pleasant places we stayed during our vacation in Sicily. Owner was very nice and helpful. The sea is a few minutes from hotel location. You are not able to see the sea from the hotel or from the hotel roof top patio. Very nice restaurant near the hotel on the sea.