Duangjitt Resort, Phuket

They got my drink orders wrong at the pool, then forgot my next drink and forgot the food order for my pregnant wife. She was then starving and unfortunately none of the bar staff spoke Thai or English. Then I asked them to bring another drink in ten minutes so I wouldn’t have to get burned walking over to the bar again. They forgot that drink. I walked over 30 minutes later to get it myself again. Our room in building 5 has extremely thin walls and drum and bass playing through the walls all night so that was great for my baby to sleep. Pool was great, food at breakfast was good. Hotel was medium. Very very medium.

My only complaint is poor TV selection for English speakers and the pool closes way way way too early (8:00PM). 8 pm is a joke!

Avoid the people from reception.

This was a great stay and we appreciate the manager upgrading us.

Very big pool. Plenty of sun beds. Big quiet rooms. Breakfast not great. Away from noise but can walk to Patong beach.

Great location, terrible breakfast dated hotel but great for price-

We had the best stay at this resort. The property is huge and the 3 pools are amazing and not crowded. It’s conveniently steps away from patong Beach and the shopping areas. The staff is very friendly and are very accommodating. We booked many tours through the resort and the employee that helped us was able to book us every tour we wanted with no problems including taxi services. I would stay here again. If you are going to stay in patong beach, I highly recommend this resort! The property has security and we felt incredibly safe.

large and green area. rooms require renovation, old furniture. breakfast is poor

My recent stay at the hotel in Phuket was an absolute nightmare. The level of service was abysmal, leaving me utterly dissatisfied. From the moment I checked in, it became apparent that the staff lacked basic hospitality skills, displaying a shocking disregard for guest satisfaction. The room itself was a disappointment – unkempt, with a pervasive odor that suggested a lack of cleanliness. The amenities promised were either non-existent or in a state of disrepair, making the entire experience an egregious waste of money. This establishment fails to meet even the most basic standards expected of a hotel in a popular tourist destination. The exorbitant cost did not align with the dismal quality of service and accommodations provided. I would strongly advise against anyone considering this hotel; it not only tarnished my Phuket experience but left a lasting impression of frustration and regret. In the realm of hospitality, this establishment's shortcomings are truly unparalleled, making it an unfortunate black mark on the reputation of accommodations in the region.

Terrific area, very quiet but close to the streets and beach. Difficult to arrange a transfer from airport as all emails went unanswered, even though a transfer was supposed to be included. Hotels.com didn't assist when I called them for help either. Room booked was different to the one we received. It was dated, but clean and comfortable.