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8 / 10 Guest Rating

The Hickstead Hotel

Jobs Lane, Bolney, Hickstead, Haywards Heath, England, RH17 5NZ, Haywards Heath, GB

The Hickstead Hotel - main view

About the Property

Discover your perfect getaway at The Hickstead Hotel, a charming Edwardian retreat nestled in the heart of Haywards Heath.

Relaxation and Comfort: Experience unparalleled comfort in our 52 well-appointed guestrooms, complete with flat-screen televisions and complimentary wireless internet. Enjoy the convenience of private bathrooms stocked with complimentary toiletries, ensuring a restful stay.

Gourmet Dining: Savor exquisite dining at our Oak Tree Bistro, or indulge in room service during limited hours. Don't miss our complimentary daily reception, where you can socialize over a drink at the bar/lounge.

Event Planning Made Easy: With 700 square feet of flexible meeting space and expert concierge services, we cater to all your event needs – from weddings to corporate functions. Plus, enjoy the ease of free self-parking during your stay.

Book your escape today and experience the magic of The Hickstead Hotel!

Facilities & Amenities

Meeting rooms
Express check-out
Long-term parking
Free WiFi
24-hour front desk
Garden
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8
Excellent204 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the comfortable rooms.

Categories

Cleanliness7.3
Service9.3
Location8.3
Room Quality8.3
Amenities8.3
Value for Money7.8
Food and Beverage6.3
Overall Experience8.3

Select topics to read reviews

S
SarahgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 20, 2026

"I didn’t stay , I wouldn’t stay somewhere so dirty and unkept, I left shortly after seeing room"

1.0

Nothing it was uninviting , and dirty

The cleanliness was appalling, it was mouldy and dirty. The carpets were stained , the curtains were mouldy , the shower and sinks were dirty and mouldy , even the lampshades were stained , and there was an awful smell , another thing is there was no extractor fan in the enclosed bathroom it had been taken out and replaced with a cover which is illegal in this country , everything about the hotel was dated dirty run down and no staff!!!!

Helpful?
J
JamiegbGB
Verified booking
couple
Standard Room
Stayed in Jun 20, 2026

"Very Good"

7.0
Helpful?
P
PatrickluLU
Verified booking
solo_traveller
Standard Room
Stayed in Jun 20, 2026

"wäre Ok für eine nacht , nicht länger!"

6.0

die Lage

das Frühstück, minimale auswahl , kein Obst

Helpful?
D
DoonangbGB
Verified booking
couple
Standard Room
Stayed in Jun 18, 2026

"Our stay was bearable."

3.0

Very difficult to find- it’s NOT near Bonney, the address is not easy to find on the website.

The property was okay.

Helpful?
H
HelengbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 17, 2026

"Exceptional"

9.0

Good location for us and large room.

Dated decor. Bathroom fan did not work. Outside our ground floor window was an exit which was covered in bird droppings from a nest above . Plus bird mess from nest on window.

Helpful?
S
SchottlandergbGB
Verified booking
couple
Standard Room
Stayed in Jun 17, 2026

"Very disappointing"

1.0

When we came down for breakfast the staff said that they had had more guests than they thought and that they had run out of food. We were down half an hour before breakfast closed.We had virtually no breakfast. Disgraceful. Staff were perfectly pleasant but did not apologise. I told the girl on reception but did not go further because it was not her fault.

Helpful?
J
JoannegbGB
Verified booking
couple
Standard Room
Stayed in Jun 15, 2026

"Hotel a bit tired and dated"

7.0

Lots of parking

Helpful?
T
TREVORgbGB
Verified booking
couple
Standard Room
Stayed in Jun 14, 2026

"Enjoyed it but some parts need an upgrade"

8.0

Staff gave everything particularly Daisy. Breakfast excellent.

Garden needs a strim . Move smokers bin away from entrance

Helpful?
D
DavidgbGB
Verified booking
family_with_children
Standard Room
Stayed in Jun 12, 2026

"Very uncomfortable beds and cold breakfast"

4.0

Reception staff very friendly

I booked this hotel for my 94 year old mum, i assumed this would be a nice country hotel for her to stay at as she travelled from London rather than a chain of hotels, the room was a good size with a nice bathroom, bath not shower which she couldnt get into, they did put her on the ground floor which we asked for, the bed was so uncomfortable and when she mentioned this to the staff they just said that they have had lots of complaints and could only put a duvet underneath. she paid £13 a night for breakfast which was cold, obviously been sitting out for some time, very disappointed in this hotel, i will never recommend to anyone or book again.

Helpful?
L
LorrainegbGB
Verified booking
extended_group
Standard Room
Stayed in Jun 12, 2026

"It was pleasant . Good location for the Bolney estate"

6.0

We only had breakfast on the last day good value for money, but as a tour had just left it took a while to replenish the buffet . The one member of staff in the restaurant was very pleasant & helpful

The bathroom looked tired & our friends in room 125 had an issue with the hot water on both days we stayed .

Helpful?
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