Hotel Bonalba Alicante

The room was very dated it had many places where the plaster was chipped the bedspread was all there was no luggage rack and the view was terrible. I think that says it all I did not like the hotel

Good hotel clean and Quite , Helpful staff.

Wonderful week end

Professionally run Hotel. Very comfortable bed to suit all needs. Good food, great service. Good Spa and Massage facilities. Excellent swimming pool. I really enjoyed my stay. So much so I’ve rebooked for next month! Thank you Eduardo and Team

Had no choice but to hire a car. No transport links nowhere near anywhere. The larger in the hotel was vile. What entertainment there was was only on for about 45 minutes and not in English. The food was cold and mostly unrecognised. The music played in the background was depressing. In general the holiday people looked sad and fed up. Like me !! Bad management this could be a beautiful hotel

Arrived at midnight went to room and it smelt sweaty and stale but we stayed in it that night. Next morning went to reception and staff swapped our room with huffs and puffs, next room nice. But cracked mug next to kettle which I asked to be changed, it was, but the next day after room service the mug was back. Staff not helpful or friendly......it seemed everything was too much trouble and not helpful, didn't make us feel welcomed..

Loved the Pool and just the nice clean look of the hotel. A bit far from the central of Alicante, therefore have enough cash for cabs (€30 one way) but all in all loved my holiday and the stay in Bonalba.

Some staff were lovely, especially in the dining area. However reception was quite rude at times. I was not given the room I booked and told two different versions as to why this was. The hotel is really geared up for Spanish people, entertainment starts at 11pm, pool parties with drunk parents & teenagers till 1.45am. Rooms were ok, carpets filthy.

The hotel was well kept and swimming facilities are great. As we picked croissant at breakfast we inquired the kind of oil that is being used and found out that lard was being used instead of corn or canola oil. Since we eat Halal it was shock that a 4 star hotel using lard for their food preparation. Four star hotel used butter or corn oil for Croissant preparation and i would request that the Hotel management should look into this since a lot of Muslim do not eat port or pork based food.

One of the worst experiences of my travels. Smelly room, noisy, slow check in, far from centre, expensive parking, noisy air con, poorly finished, smelly lobbies, tiny lift