Moxy Banff

Room service did not happen. They knocked, I asked them to come back in 15 minutes and they never came back.

Location in Banff.

Elevator broke down and we, as seventy-somethings, had to carry our own luggage upstairs. Staff did not try to relocate us or warn us of the problem. Overly hip room decor did not provide a comfortable place to sit or conveniently located power outlets for our devices. We had to crawl under the bed to plug two of them in. We were located in a different wing (far away) from our co-traveler after asking to be located close together. The bed was reasonably comfortable but the quirky design required one spouse crawling over the other to get in and out of bed.

Loved the family suite. The kids loved the fun bunk beds. The shower was clean and had great pressure. Rooms are fun and modern. The lobby has a cool vibe with swinging chairs, games and hockey table top set to play. Kids loved it. A&W next door was super convenient when we were starving at 11pm when our flights came in late and we checked in late.

Small pool.

Location, rooms, staff, everything about the hotel was great.

The outdoor hot tub wasn't hot.

Приветливый персонал. Удобная кровать.В номерах тихо, чисто и не слышно соседей. На территории горячие бассейны.

Такого не заметили.

The location is great , had amazing facilities plus the staff especially Karl, he was lovely.

I have nothing negative to say about the property

Cool vibe in lobby and rooms.

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