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7.6 / 10 Guest Rating

Supertel Inn And Conference Center

800 Laurel St, Creston, us

Supertel Inn And Conference Center - main view

About the Property

Convenient Location
Located in Creston, Supertel Inn And Conference Center offers easy access to nearby attractions and a short distance to Des Moines International Airport.

Exceptional Service
Our staff goes above and beyond to make sure your stay is comfortable and enjoyable, offering helpful tips and excellent customer service 24/7.

Modern Amenities
Enjoy free WiFi throughout the property and dine at the on-site restaurant for a convenient and satisfying dining experience.

Book your stay at Supertel Inn And Conference Center for a pleasant and stress-free accommodation experience.

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Pets allowed
Lift / Elevator
Laundry

Important Information

Check-in & Out

Check-in
Check-out11:30 AM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.6
Very Good80 verified reviews
AI Summary

Guests highly rate the soft bed and frequently praise the .

Categories

Cleanliness7.0
Service10.0
Location10.0
Room Quality7.0
Amenities7.0
Value for Money6.0
Food and Beverage5.4
Overall Experience8.5

Select topics to read reviews

R
Rod
Verified booking
Standard Room
Stayed in Aug 18, 2025

"Disgusting"

4.0

Bed was soft & hot, room very dated, rarely is there anyone by front desk, breakfast takes the prize for "the worst I've ever seen. Pathetic actually with no meat, no eggs, just a waffle & 1 type of "kids cereal". For $210 it is the worst value in my entire life & I travel a lot both domestic & foreign. When I called hotel direct, they wanted $330 for 1 night, had to go thru Hotel.com to get the "bargain price" of $210. No intention to ever go back there. Parking lot ful of Texas vehicles plus 7 shuttle vans. Almost looks like some type of illegal operation.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Aug 17, 2025

"Ok stay"

8.0

My stay was ok. No kleenex in the room. Toilet tissue wasn't the softest. No body lotion either. Breakfast closed down before 9.

Helpful?
C
Cindy
Verified booking
Standard Room
Stayed in Jul 27, 2025

"Good"

4.0

Very disappointed. Ended up paying over $200 for room that was damp and smelled very musty. USB charging plug did not work, the Direct TV kept losing its signal, there were no tissues in the room, not enough towels for two people, and only half a roll of toilet paper. There were also gnats in the room and common area. Expecting a real continental breakfast, there was only dry cereal, toast and bananas. And the vending machines and elevator were out of order. Would have expected issues like these for $80, but definitely not at $200. Do not stay here until they get these issues resolved!

Helpful?
K
Kirby
Verified booking
Standard Room
Stayed in May 2, 2025

"Exceptional"

10.0

location

Helpful?
R
Ronald
Verified booking
Standard Room
Stayed in Apr 27, 2025

"Exceptional"

10.0

Nice people selling excellent service at a reasonable price.

Helpful?
R
Robert
Verified booking
family
Standard Room
Stayed in Dec 29, 2024

"Exceptional"

10.0

friendly

Helpful?
A
Aaron Salandro
Verified booking
Standard Room
Stayed in Dec 20, 2024

"Not a safe hotel "

2.0

Well I went to inquire about checking in at 12:45. A little early but parking lot was empty. I then noticed that this place was not just a hotel but had residents living there. It was not very clean and had some interesting people loitering around. I then tried to cancel my reservation as I did not feel comfortable staying there. They would not let me cancel , thus I had to dispute the charge on my cc.

Helpful?
C
CODY
Verified booking
family
Standard Room
Stayed in Nov 18, 2024

"Good"

4.0

Very nice staff, but the beds and bedding were terribly uncomfortable.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Sep 11, 2024

"Good"

6.0

The toilet was broken. The sink would not drain. There was a slight odor.

Helpful?
R
Robert
Verified booking
Standard Room
Stayed in Aug 20, 2024

"Good"

2.0

Went next door for breakfast. Returned at 9:25 am to find someone else moved in our room and our belongings removed. Check out is 11:00 and check in is 2:00. Thought I was goi g to have to call police to get my belongings back. Very poor customer service. Plus no amenities.

Helpful?