Comfort Suites Near Texas State University

Just the location

The pool was green and the service in the front desk was not as expected waited 25 mins to get attended. Staff was on their personal phone and not professional in attending as we walked in. One staff was distracted and tried to short change a purchase. I would never recommend this place much less pay to stay again.

Its close to texas state university

The building is old, outdated and the SMELL when you get in the building. Our room smelled like a damp clothes , moldy smell. Hopefully its not mold but man, i have to use my cologne to cover up the smell. Other than that, beds are comfortable, clean, bedsheets are clean, staff were nice. Just the hotel itself needs an upgrade

The staff was great the Bdeakfast was Amazing the room could ha e been cleaner but beds and room was comftable will be back

Room could be a little cleaner

There were bugs in my bed and along the night table. I only saw them in the morning when I woke up. I felt a bite/sting on my head, that's what caused me to look. I calmly visited with the front desk staff and she said the manager would meet me at the room. I waited 10 minutes, and he came out of a room down the hall from mine. He came in and saw the 3 insects crawling on the white paper on the end table, waited until they crawled away and said he didn't see them,but insisted they were probably ants. I asked for a refund for the night my family and I slept there and the approaching night. He said he would have to talk to the manager and to call later, I explained that this would be resolved now. He only refunded the night that we hadn't stayed not the night in which I was bitten. He then told some people that we were with that I "cussed him out", and that was the only reason for the refund. That was not a true statement.

nothing

roaches, bed bugs

Convince to the university

No tv channels breakfast was going to be an hour late and very minimal food just cereal and fruit

Room was spacious. Beds were comfortable. Location was great for our needs. Back parking lot was decent size and well lit. Front staff were pleasant.

Awful, awkward placement of single small elevator. Very undersized, and it is almost impossible to pass people entering or exiting without hitting someone, especially with bags. It is quite old and therefore looks dirty. There was an odor in the elevator present our whole stay. It smelled like someone 's backside hadn't been washed in a while. Walking into the hotel, it smelled damp, musty. Curtains had broken hooks. The area of microwave had multiple burns or cracks across surface. Hair in sink. The swimming pool is right in front and is not much larger than a hot tub. Poor location. The front parking lot is awkward, laid out poorly, and difficult to use when checking in or out. We were only staying one night, and this hotel was adequate for our purpose but definitely did not meet expectations for the price paid. I could not spend a long weekend here. Very creative photography for the front hotel view, making it appear more spacious and clean, like a bait and switch. I paid $223 for one night. This hotel feels like a $79 per night hotel.

Nothing. It was old, unclean, with mold on the wall. There was water in the floor of the bathroom, when the staff came to check it out, her hand pushed through the wall when she braced herself against it. The commode had urine stains running down the side. The tile was so filthy that our shoes left marks on them.