Mövenpick Hotel Mactan Island Cebu

We had a lovely time here! The staff was extraordinary. Special thank you for the warm hospitality to Michelle from restaurant staff, and AJ, Adrian, and Kenneth at the front desk and Forum. We appreciated the kind smiles and greeting throughout the day. The food was tasty and we also enjoyed the coffee. The beach, while a bit small, was clean and inviting.

We had a very relaxing stay. Staff service is top notch- Mark, Michelle, Rigel,Ana,Kim,Jhy,Richie,Lyka and everyone in the hotel made sure our stay is a memorable one.

My husband and I stayed here twice as part of my birthday celebration, both at the beginning and end of our trip. It had been a while since my last visit to Cebu but this was my husband’s first visit. On both visits, we had amazing views of the ocean from our balcony. The hotel itself is located near Shangri La Resort where I stayed during my last visit years ago so I wanted to try Movenpick this time. The hotel decor reminds me of resorts in Europe, with a bright white nautical vibe. They accommodated our request for a feather free room during both stays which allowed us to sleep well. All of the hotel staff were very welcoming and pleasant which made our visit so memorable. The breakfast buffet had enough variety to satisfy our Filipino comfort food cravings although we wished they served garlic fried rice like other hotel breakfast buffets in the Philippines. During breakfast, my husband asked them to sing happy birthday to me and we were so impressed but their heartfelt singing and energetic performance. Truly the highlight of our trip! We enjoyed snorkeling at the beach and saw so many fish. The pool was also refreshing although it probably will need a refresh or update soon. The beautiful ocean views from our balcony are obstructed by the nearby ferry dock and the construction of the Ibiza club. We stayed in a suite for our second stay before leaving for South Korea and felt the floor plan design made it feel cramped. The suite bathroom was updated but there was a shelf and a lamp that didn’t look like it belonged in the bathroom. It was, however, better than the blue bathroom we had in the first room we stayed in during the first part of our trip. As we were leaving for El Nido, the front desk staff were gracious enough to alert us that there was a strong typhoon that will be affecting the Visayas region. My husband quickly shifted our plans and headed to Samal Island. We’re very grateful for the front desk team for alerting us of the severe weather which salvaged the rest of our trip. We thanked them again when we returned to the hotel after staying at the Discovery Hotel in Samal Island. Thankfully there was minimal damage to the hotel after the typhoon and the staff remained hospitable despite experiencing the typhoon first hand. Overall, we would recommend this hotel to others, especially because the amazing staff can make a visit here truly memorable.

Thank you so much. The best hotel. Special thanks to Ana, Łyka, Rochelle, Richie and The. But overall everyone from the staff was just wonderful!

The team at Mövenpick was incredibly friendly, helpful, courteous, and fun to be around! They took an interest in my trip and my plans, and they paid attention to every detail in order to make my experience a memorable one. I’m grateful to have had the opportunity to interact with such wonderful, caring people while on a short holiday in Cebu!

Had the best time at the Movenpick hotel! We visited on a family holiday celebrating two birthdays. We had a lovely room upgrade and the staff made a big effort to make our trip a memorable one! The hotel was lovely and the staff were the highlight! Shoutout to Adrian, Aden and Lester who really went out of their way to make our holiday special. Would highly recommend!

It was very good experience. Not only foods but also their services are really awesome!! Especially, Aden is kind and warm. Thank you for special experiences ！

Ana, Lyla, Kim, Richie, Uneson and Clare were all amazing services and made us feel so welcome during the day and dinner.

We have stayed at Movenpick Cebu twice and always on our way home as the airport location is near. I am most impressed with the staff of enthusiastic professional and friendly Filipinos. Gorgeous smiles and eager to please the needs of the patrons. It will melt your heart and makes a person eager to return. Location is beautiful, but I'm only disappointed with mother nature as she destroyed Abisa club that has given me fond memories. Until next time.

We traveled as a family with our two-year-old daughter, and every single staff member we encountered was incredibly friendly and welcoming. They always had genuine smiles on their faces—surely a sign that they truly enjoy working in such a wonderful place. Honestly, I fell completely in love with this resort! The food was delicious, the service was outstanding, and the spa treatments were unbelievably good. My two-year-old, Nono, was greeted with such warmth everywhere she went. Many staff even remembered her name, which made us feel so cared for. Traveling with a toddler means unexpected needs—like getting hungry outside of meal times. Yet the staff were still so kind and happy to offer a warm little bread roll for her. We were truly touched and grateful. I want to give a special thanks to several amazing team members: KIM, ANA, LYKA, RICHIE, JHY, Evelyn at the spa center, and many others at the front desk whom I can’t list one by one. You were all incredible. 🌟 Please continue sharing your passion and warmth with every guest. I will definitely return because of your exceptional service. Many reviews mention the higher prices, but it is absolutely worth it. (This was the only place during our one-month stay in Cebu where we had zero stomach issues—and paired with perfect service, it made everything even better.) I am more than willing to pay for service delivered with genuine passion and care. Thank you for making a tired mom feel happy and fulfilled at the end of this journey. 😌 — From Nono’s mom ————- 我們這次帶著兩歲的女兒一起旅行，期間遇到的每一位工作人員都非常友善、熱情，總是帶著真誠的笑容——看得出來他們真的喜歡這裡的工作環境與氣氛。 老實說，我真的愛死這間飯店了！ 不只是食物好吃、服務滿分，連 SPA 中心的按摩也好到令人難以置信。我的兩歲孩子 Nono 無論走到哪裡，都可以被親切地打招呼，許多員工甚至還記得她的名字，讓我們覺得貼心又安心。 帶著幼兒旅行總是會有一些預料之外的需求——例如在非用餐時間突然肚子餓。但這裡的工作人員依然很親切，會為她準備一個溫熱的小麵包，真的讓人非常感動。 我特別想感謝幾位工作人員：KIM、ANA、LYKA、RICHIE、JHY、SPA 中心的 Evelyn，以及許多前台的接待人員（我沒辦法一一寫出名字）。你們真的都太棒了。🌟 請繼續保持這份熱情與專業。我一定會因為你們完美的服務再次造訪。 雖然有些評論提到價格偏高，但我想說：真的非常值得！（這是我們在宿霧一個月行程中，唯一沒有任何腸胃不適的地方，再加上無可挑剔的服務，是絕對值得的。） 我願意花費這樣的費用，換來每一位員工充滿熱情且真誠的服務。謝謝你們，讓一位疲憊的媽媽在旅程的最後，感到幸福與滿足。😌 —— From Nono’s mom