AppartHotel Festival Sud Suites - Gare TGV

Chaque fois que je dois travailler dans les environs je réserve dans cet hotel, on y est bien accueilli, je peux me faire mes repas, le studio possède un bon équipement.

All was good but the bed felt damp so this spoilt an otherwise very good venue. Obviously too late to do anything about it by the time this was discovered :(

After checking in at the hotel I discovered two issues. The first was the hotel was located far away from any shopping or dining. I knew it was not near the city center but I didn't expect it to be so far from all shopping and dining. We didn't have a car so this was a significant issue. The second issue was that their wifi did not work on my laptop. It did work on my phone but we couldn't get it to work on the laptop no matter what we tried. Being able to use my laptop is very important to me so this was a big issue. We stayed in 19 other places on this trip and my laptop has been able to connect to the wifi every time. I told the staff that first night that because of this issues we would be checking out after 2 nights. The next day the staff told me that I had to cancel the last two days through Expedia so they wouldn't be charged the commission. I called Expedia and they said I should deal with the hotel directly because they couldn't cancel the last two days after I had arrived. When we checked out the man at the desk told me they would email me the receipt for the refund for the last 2 days. After I didn't receive it after two days I sent them an email asking about it. There reply was that they would not be issuing the credit. Will Expedia help me with this? I've been cheated out of two nights!

Overnatting på gjennomreise. Et godt snev av kloakk i luften ved ankomst. Godt slitt rom/leilighet. Dette var et sted med små leiligheter, ikke hotell. Små forhold ved frokosten

Accueil vraiment sympa et a l'ecoute

épouvantable! et pour le prix du Courtine Aqua!

Gran amabilidad de los proprietarios ..supieron solucionar un cambio de habitacion ofreciendonos una habitacion mas adecuada para nuestra estancia ... Nuestra estancia fue perfecta barcelo

très agréable petit hotel, pratique de pouvoir ce faire sa cuisine, parking, situation géographique bref tout y est !

je prends cette hotel pour le coin repas qui me permet de manger sur place, l'endroit est agréable, petit bémol les petits déjeuners qui ne sont pas très copieux et surtout pas toujours à l'heure, dans l'ensemble on s'y sent bien

There was no one at the hotel when we arrived. We had to call the emergency number to get a code to get into the hotel. It looked like someone ran away from here a few months ago. The grass was unkept, the premises were completely empty and it was actually very uncomfortable. We did not know if there was any other guests and we were told just to go into the rooms, as some of them had keys in them and were open. The hotel was completely empty. There was no hot water and the hotel is far from anything, so you have to walk 20 mins and take a train for 5 mins to get groceries.