Homewood Suites by Hilton Houston Near the Galleria

Location and spacious room but lack of many items in the kitchen

Elevators out of order. No light in one of them and my mother is a cancer patience.

Nothing

This has been my worst hotel experience. There were 2 available elevators, one was out of service and the other one's light didn't work, they installed battery operated lighting with movement sensor, which would turn off on your way up/down and was not very bright. Of course the waiting times to use the elevator were long too. We were 3 families traveling together, so 3 rooms. In one of them the toilet overflooded all the way to the room carpet, staff didn't want to change the room initially but finally they did move us to another room. Later that day, we saw 1 cockroach but after a while there were many more, so we had to change rooms again. We were not compensated in any way. Another one of us had a hard time checking in because they couldn't find their reservation, and the hotel was almost fully booked.

Location, good value for money, helpful staff

Lift had some lightning issues, only 1 of the 2 was working

The breakfast was delicious

Elevator

Great location

Needs to be a little more clean

Staff was really good. Rooms are big like small studio apartments. They also had a free beer and food afternoon during our stay.

Just the location. it takes 20-30 minutes to get to main street via bus. There are some convenient stops for the bus near by.

La ubicación es buena

Que no limpian los cuartos