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8.6 / 10 Guest Rating

Hotel Casa Veranda

12 Calle, 1-24 Zona 10, Guatemala City, Guatemala, 1010, Guatemala City, GT

Hotel Casa Veranda - main view

About the Property

Experience luxury and convenience at Hotel Casa Veranda, perfect for your next getaway in the heart of Guatemala City.

Relaxation & Wellness
Pamper yourself with rejuvenating onsite massages or stay active in our 24-hour fitness center. Elevate your experience with our exceptional spa services designed to refresh your body and spirit.

Dining Delights
Savor international cuisine at our acclaimed restaurant, La Pergola, or luxuriate with room service for a more private dining experience. Don’t miss our delicious buffet breakfasts, available daily to kickstart your day.

Business and Connectivity
Stay connected with complimentary wireless internet throughout the hotel. Our 24-hour business center allows you to work seamlessly, while our friendly staff is ready to assist with tour and ticket arrangements.

Book your stay at Hotel Casa Veranda and embrace a delightful blend of comfort, elegance, and convenience in an unbeatable location!

Facilities & Amenities

Health or beauty spa nearby
Free WiFi
24-hour front desk
Luggage storage
Elevator
ATM/banking
Gift shops or newsstand
Shopping on site
Breakfast available (surcharge)
Safe-deposit box at front desk

Important Information

Check-in & Out

Check-in
Check-out01:00 PM

Property Notes

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 7 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Parking height restrictions apply. Cashless payment methods are available for all transactions.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.6
Excellent154 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great location.

Categories

Cleanliness8.2
Service9.2
Location9.2
Room Quality8.7
Amenities8.2
Value for Money8.2
Food and Beverage8.2
Overall Experience8.8

Select topics to read reviews

C
christinakw2025
Verified booking
Couples
Standard Room
Stayed in Feb 22, 2026

"Lovely Suite. Cooking not possible."

8.0

12th Floor Suite. Clean. Spacious. Upgraded Finishes. Comfy Furniture Bed Linens. Hot Shower. Kitchenette had lovely granite finishes. Toaster.Kettle. Microwave. Mugs. Glasses, Coffee and Sugar. No plates, no cutlery, no cooking utensils. Pans/pots still in box.

Helpful?
D
Discover47432716854
Verified booking
Business
Standard Room
Stayed in Jan 31, 2026

"For sure I will be back"

10.0

Great place, very clean and large rooms, the people at the restaurant were very welcoming. The food at the breakfast buffet menu was excellent.

Helpful?
L
ligiaa658
Verified booking
Family
Standard Room
Stayed in Nov 6, 2025

"Highly Recommend"

8.0

Highly recommend this hotel. The building is not modern but it is very good. Did not give it 5 stars because the breakfast buffet is not worth the money. I stayed here when it was known as The Mercure Hotel, not much has changed since. I will gladly stay here again. There are better places to grab a bite to eat for the same price and at a walking distance. Beds are comfortable, rooms are clean and quiet. The staff is professional and friendly.

Helpful?
M
Melvin
Verified booking
family
Standard Room
Stayed in Oct 7, 2025

"Exceptional"

10.0

What can I not say everything was clean? Customer service was excellent food for the breakfast buffet was amazing. Every detail as expectation was phenomenal. I would definitely recommend this place and we’ll go this place every time I go to Guatemala thank you staff

Helpful?
J
Joel
Verified booking
Standard Room
Stayed in Oct 7, 2025

"Good"

4.0

Balcony has nice views

Helpful?
C
Cristian
Verified booking
Standard Room
Stayed in Oct 6, 2025

"Excellent"

8.0

Perfect

Helpful?
G
Gabriela
Verified booking
Standard Room
Stayed in Oct 6, 2025

"Exceptional"

10.0

The room was very nice and clean but, the bed and pillows were horrible. The staff was very nice and friendly, the buffet really good.

Helpful?
S
Serena
Verified booking
partner
Standard Room
Stayed in Oct 3, 2025

"Exceptional"

10.0

Great hotel, large rooms, food at restaurant was tasty, staff are very friendly.

Helpful?
L
Larry
Verified booking
family
Standard Room
Stayed in Oct 2, 2025

"Good"

6.0

There were shops nearby for shopping and places to dine. The room had a nice view and a balcony, but it was too small to sit on.

Helpful?
M
Margia
Verified booking
family
Standard Room
Stayed in Oct 2, 2025

"Exceptional"

10.0

Customer service was excellent

Helpful?
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