Hotel Casa Veranda

Fabulous

Excellent room Helpful staff

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I like all the services

This hotel is an old-style Guatemalan hotel that has been updated. The overall feel is old-fashioned. Though the rooms have been updated, there's a lot of dark wood that feels oppressive (though the real wood floors are nice). The bed was hard, as is common in more traditional Guatemalan hotels. We stayed in a suite with a kitchenette. While it was surprisingly large, it had no plates or utensils or anything else. Even the coffee provided was only one serving for a room for two people. We used the gym which is small but with nice, new equipment. The location is great, and overall the hotel is a good value.

The beds were outdated, short in length, and barely comfortable. The pillows were a major issue—I couldn’t sleep. If you provide four pillows per bed, they shouldn’t all be the same; guests need options for different preferences. They're setup for adjoining rooms, but you can hear your neighbors. Also, there seems to be a plumbing issue. The toilet is difficult to flush, the shower drains very slowly, and the tub is uncomfortably high to step into. It's outdated and maybe a better hotel group can take over, nice views from the rooms and location.

Older local hotel was nice. The veranda was a big plus for me

Nothing vip was offered and the hotel was empty and said they don’t upgrade. Should not be presented as vip

Had a nice stay.

Very nice