Inn at Jackson

The gateway to the White Mountains runs through this charming Inn in the enchanting town of Jackson. This historic inn provides a great value for the walkability and access to outdoor and dining opportunities. Looking forward to returning.

the bed I sleep in.

no water pressure in the shower, cold shower, sink drained very slow with leaky faucet, toilet needed flushed very poorly and the heat was either to hot or too cold with no wind protection through windows last but least the 16" TV would not work finally never saw a hostess in two days.

I want to start by saying I am in love with this house. It’s big and beautiful with its original details and cozy, charming, modest furnishings/decor. Seriously if I could, I would purchase this house, completely furnished as is. Maybe I would become an inn keeper, maybe I would just love living in a big cozy storybook home! Either way it’s a dream home. Our stay was one week before Christmas. We came to town from 5 hours away for the Jingle Bell chocolate tour and horse drawn sleigh ride at nearby Nestlenook Farm (separate review)We arrived to the inn around 4:30 pm. Upon arrival I was disappointed to see the very minimal Christmas lights that adorned the house. It was nothing like what you find in their Google Photos. Just one strand of lights around the covered porch’s roof as you enter the parking lot. Unfortunately the holiday decor was sparse inside as well. You enter into a cozy welcoming large rectangular foyer with the desk and staircase at the far end. Next to the desk was a Christmas tree and the door behind the desk was decorated. No garland and lights on the stair case or adoring the all natural original wood archways. To the left upon entering, is my favorite room of the house the living room. Here stood another Christmas tree with a wood stove fireplace. Sadly at the peak of check in time, on a 20° snowy night the fireplace was cold and dark. No warm cozy fire to welcome guests and add to the ambiance. Also while the mantle was decorated, it would have been lovely if the garland had lights. On the mantle are some small speakers. How lovely some soft Christmas music playing in the background would have been. Added to that, there was no inn keeper or receptionist to greet us. Just a bunch of envelopes with our first names and room keys left at the desk. A nice touch would be some fresh baked cookies and maybe a hot cocoa and coffee/tea station out during check in times. I have a hospitality background and am a bit of is Christmas lover so perhaps I’m extra critical but I feel there was a huge opportunity for an easy, inexpensive fantastic 5 star welcoming that was sorely missed. We reserved room 02 Josiah Bartlett Room . $226 for the one evening. Located on the second floor, up the un-decorated stairwell, past the stain carpeted landing, we found our room easy enough. Right outside of our room was another comfortable looking sitting area. Inside our room it was just as cute and cozy as the remainder of the home. A large spacious room adorned with hardwood floors and crown molding, a four post queen bed, dresser, bed side tables, sofa lounge, gas fireplace and en-suite bathroom with clawfoot tub (the fireplace and tub were why we booked this specific room) Again, if it were my inn, with my having a hospitality background, I’d aim for a 5+star experience and include a small Christmas tree in each room (the room is more than spacious enough to accommodate this) maybe a lighted decorated mantle above the fireplace , or something decorative to tie in the festive season and add to the comfort of the room. As cute and clean as the room is, we immediately noticed the areas where maintance is greatly lacking. The bed is excessively squeaky, with one wobbly, crooked bed post, exposed electrical outlet, rust ring around the tub, broken faucet backing in the tub, peeling paint on bathroom wall, lightbulb out on bathroom mirror light, lightbulbs out in overhead light of sleeping room, chipped paint on sleeping area walls, and broken mini blinds in bathroom and sleeping area. Simple and CHEEP upkeeps that have clearly been overlooked for quite some time. The bed was clean and comfortable but again, excessively squeaky, with each toss and turn we were disturbing each other and worried about disturbing others in the inn. Extra pillows and blankets supplied in the closet along with an iron and ironing board (didn’t use) The house in general is warm and not at all drafty which is surprising for such an old home with what appears to be original windows. The in room gas fireplace adds to that warmth. The hot water was plentiful and water pressure good. We appreciated the surge protector plug cube next to the bed which allowed us to charge several of our electronics as well as USB items all at once. Our room is just above the outside deck and hot tub. We didn’t experience any noise disturbance from guests using the hot tub (if any did use it, we did not) just underneath our windows, but the light that remains lit next to the deck door, lit the windows up like it was daylight and the light shone in through the broken mini blinds, keeping the room in a soft glow all night. If you are like us and typically use black out curtains in your bedroom, this light was definitely a disturbance to your sleep. We are early risers, plus having the deck light shine in on us we found ourselves awake at 4am. With coffee not being served until 7:30 am, we appreciated the self serve k-cup coffee station in the “bar” common area. Other than the coffee, we did not utilize the bar but it is a great addition to the common space available. Stocked with an ice chest and all types of glassware, to bring your own alcohol and socialize with your party or other guests. An excellent option if you are using the inn as lodging for your wedding guests or you are traveling with a group of people. We made our 4am coffee and took it to the living room to enjoy a fire while we woke up. There were no directions on how to start a fire (but a note at the desk during check in permitted guests starting one). There was a lighter and starter logs provided. We figured it out, but directions on the flute etc would have been nice. My husband had to “set up” the tv before being able to watch it, and there was also puzzles and board games available for guests use (nice touch! ) The dining room area offered plenty of seating. Another fireplace, without a fire in its hearth, but a mantel nicely decorated with cute little holiday figurines. Fresh brewed coffee out at 7:30 am, along with water, OJ, and cranberry juice and fresh made blueberry scones. Each table held a breakfast menu offering several options. Omelets, French toast, and several types of pancakes. Breakfast service was friendly and speedy. Food was fine. Liquid eggs for the omelets, prepackaged pancake mix, but with fresh berries. Breakfast was not bad, not amazing. No one at the desk for check out, no one to ask how our stay was, thank us for coming, or to bid us farewell. Also, no check out instructions posted, so we left our keys in a basket we found on the desk counter and left. We take long weekends several times a year visiting Vermont, Upstate NY, Mass, and NH, usually selecting B&Bs when available. Although this particular location had so many missed opportunities, our stay was clean, comfortable, within our budget, and in a great location for the purpose of our stay. We will definitely stay here again as well as recommend this property to others. Hopefully some of my suggestions are heard and maybe implemented, creating an excellent experience during our next stay. I will say the maintenance concerns are non negotiable. These are simple cheap upkeeps that should not be ignored.

Breakfast was very good. Room was very comfortable. Staff we interacted with was very friendly. The lounge was comfortable, which was were we spent most of our time as that was the only room with a working fireplace.

It was very odd not being greeted at check in. We understand staff is on the premises in the morning for breakfast however there really should be someone there for the 3-hour check in window time (3-6 pm) to greet guests and answer any questions. We arrived in a snow storm. When we left a few hours later to find supper my husband had to shovel the stairs and a path to our car (fortunately the plow had just come through to clear the parking lot). We were very disappointed that the fireplace wasnt working in our room, one of the major reasons we chose this Inn for our stay. One of the biggest disadvantages in booking through a 3rd party was not being able to choose a specific room. We had wanted a room with not only a fireplace but a hot tub/jacuzzi which some of the rooms have. The room we were assigned didnt have one. So not only did we not have a (working) fireplace in our room, we only had a shower/tub. There are journals in each room for guests to make comments. I saw people had made notes about how nice and cozy the room was and how the fireplace kept it nice and warm. With the fireplace not workong we had a tower room heater that worked well to keep the room warm, but the heat from it didnt reach the bathroom, so it was very cold in there.

Quintessential B&B that is conveniently located. This was a last minute trip we thought we would take before all of the holiday activities started. The Inn is in a great location. We like to hike and there were plenty of trails nearby. When we arrived there were no staff or guests until the next morning so we had the entire Inn to ourselves. Breakfast was delicious and accommodations were made for my dietary request. They have a coffee/tea station that you can use at anytime. Common room had a tv and lots of puzzles! While my husband watched the Patriots game I put a puzzle together. Would definitely stay there again.

Just be aware that the plumbing is old due to the fact that this Inn was built in 1902 and turned into a B&B in the 1930’s. So the toilet might not flush as well as modern toilets.

Cozy place, friendly staff

Not much

Everything was great. However there was one issue that was a little strange. When we arrived and went to our room, it was very clear that someone had just taken a poop in our bathroom as the whole room smelled. We were there for a wedding and we're only there at first to get ready. The whole time we were getting ready it smelt terrible in the room. When we returned later that night the smell was gone and did not return in the morning. We are pretty sure someone went into our room to relieve themselves shortly before we arrived.

Beautiful. Comfy bed.

Fireplaces weren’t working and I reserved a room with a spa tub but it wasn’t.