Cocoa Country Inn Hershey

The staff was very friendly and very helpful and they helped us out with some key issues and they were very nice which was great

The toilet ran for a little bit and they were going to fix it after we left there was a little bit of issues with some cleaning that needed to probably be done

We actually went home, my kids did not want to stay. Price was fair considering prices at competitors but you get what you pay for. Cannot comment on comfort of beds or anything as like I stated we didn't end up staying.

Very outdated

Friendliness of the staff

Quality, value, cleanliness, toilet didn’t fully flush +

Not much

Not well maintained

Rooms were clean and beds were comfortable.

Not very appealing to look at. It looked run down and shabby. The rooms were quite nice though.

The staff were very nice

The place looked old and dirty, the beds and showers were terrible and pool was not open

They LIED in the photos there no pools and the facility did not look presentable from the outside the front did not look pleasent and workers were not on the same page when it came to me attempting to cancel the booking. They acted like they did not understand my request then deflected my request to booking.com One of the male staff asked me for my cancelation request number and said I would need it and to get it from booking.com. Once I got it I called back to give it and a female staff answered and said they didn't need it. Conflicting information

Very very nice staff. Fast replies.

Reeked of weed and cigarettes. Very out dated and the bathroom was dirty. The bedding smelled and our room smelled like cigarettes.

It was close to Hershey park

It was old, out dated, smelled like cigarettes and there was black mold in the bathroom