Cocoa Country Inn Hershey

Location

Front desk service was horrible. Main entrance had a broken key entry and the room was not that clean. Whole hotel needs an upgrade.

Nothing, we ended up leaving and being refunded.

This property is nothing like the photos you see online. It’s is filthy and feels generally unsafe. The exterior rear door handle to the interior rooms part of the motel is a toilet paper holder. The key card swipe to that door isn’t functional and I didn’t see a way that the door could be locked to non guests. The shower and bathroom walls looked like they hadn’t been cleaned in a very long time. The towels were dirty and although the sheets to the bed looked clean I didn’t even pull them back to check. I am in disbelief that the property has not been shutdown. I was able to receive a full refund after showing the front desk personnel the photos. The cheap price is not enough to get past the filth and lack of safety.

Staff super friendly, place was nice couldn’t ask for anything more.

Good location

Need to update fixtures

It was good for the little time we were there.

Manager said we'd have to pay AGAIN because our first payment via credit card went to Booking.com, not his motel. So we left. Horrible experience. Booking.com owes us $64.40. PAY UP.

Friendly, polite and very welcoming front desk! He was amazing!

Stained/dirty towels in bathroom. Sheets had hair all over them when we pulled back the bedding and only had a thin, stained throw blanket on the bed. Hair all over the bathroom, unsure if it had actually been cleaned after the last guest. Floor was greasy and dirty.