Hotel Riu Vallarta - All Inclusive

Room was nice

Not all elevators working

The Beach

Food and drinks

+ Very friendly and helpful staff who genuinely try to resolve any issues + Extremely clean resort, including rooms and all common areas + Comfortable renovated rooms; I stayed in a partial ocean view king room with a nice balcony + Minibar in the room, refilled every two days + A lot of food options + Clean pools and a pleasant beach + Calm atmosphere (not a loud party resort) + Beautiful interiors and nice bars where it’s pleasant to sit and relax + Live music and entertainment are good + Good Wi-Fi + ATM and currency exchange available at the hotel

- Rooms are not very soundproof; neighbors can be heard easily - Specialty restaurants are difficult to access — long lines every evening and only two open each night - Buffet food is decent but not particularly memorable - Wine served during meals is rather low quality - No free umbrellas on the beach - The advertised $500 resort credit is mostly difficult-to-use discounts for expensive services like the spa

The food was very good. Staff are friendly, hard-working, and the "heart and soul" of the resort. Love the beach.

No waiter service around pools or beach. Chair Wars: Guests needing to "reserve" pool chairs with towels as early as 5:00 AM or 6:00 AM to secure a spot. We saw a lot of chairs saved and no one sitting in them for hours.

Location pools staff

Due to the incident on Feb 23 the hotel was at reduced capacity so restaurants and menu options were very limited staff was cut short so line ups at the bars even with only 42 percent capacity

Amazing atmosphere, awesome customer service and great food

Atención impecable por parte del personal del hotel.

El exterior de la zona hotelera fue foco rojo de inseguridad y violencia.