Best Western Hotel La Solara

great hotel would stay again. Beautiful view

This was the fourth time I have been to this hotel and it was just as good a visit as all the other times I visited. This hotel and its amazing staff never disappoint. From the second you arrive to the moment you leave they are fantastic.

This was our second visit to La Solara & it was just as good as it was 15 years ago when we visited for our Silver Wedding Anniversary. We advised the hotel in advance of our return for our RubyAnniversary & they allocated us a lovely room with a pool view & a nice table by the window in the dining room. We were also treated to a lovely bottle of bubbles on our first night which was very much appreciated. We love the spacious pool area and sun deck. The pool is heated & fabulous to swim in & there is a little garden just through from the pool bar area which has lemon trees & right now the most gorgeous smelling blossom. It’s a great place to chill out. I must compliment the hotel on its cleanliness & attention to detail. It is absolutely immaculate & the cleaning team work tirelessly in both public areas & the bedrooms to keep it like that. It’s nice to be away from the noise & bustle of Sorrento but the little minibus service provided is excellent and takes you in to the centre in 15 minutes. Michele in the dining room looked after us very well and Giovanni made us wonderful coffees and cocktails at the pool bar. We very much enjoyed our stay and we will definitely return.

We are currently staying at this hotel. It is not a four star hotel. The hotel runs along the lines that hotel guests conform and do what the hotel management tell them to do. We arrived yesterday at lunchtime after being up since 3am for an early morning flight. We were ushered into a lounge area for what was described as a welcome meeting. Bemused we complied. Nothing happened. We were given complimentary juice or prosecco but were politely told we could not have a beer as that was not complimentary. Why bother with offering drinks if you are not prepared to give someone what they prefer? We then sat and waited and waited and waited. Nothing happened. Eventually I went to the reception and asked how long did we have to sit waiting as I wanted to check in and get on with my day. We were then advised we could check in. We did but were told the rooms would not be ready for another hour. If they had told us that on arrival we could have taken the shuttle bus into Sorrento and had some lunch. We asked about lunch options. We were sent to a large dining room with one person in it but were told where to sit. We were not given a choice or offered an alternative place to eat lunch - eg the outside terrace. Lunch was a salad which was very nice. In the evening we we were told where we had to sit in the dining room and told we had to sit there every night for the duration of our stay. This is not ok. On our table was a printed notice. The notice says we must accept the hotel’s policy to only start preparing each course once the previous course has been completed. This means you have long waits between courses and drags out dinner. The choice of food is limited. We ordered swordfish for our mains. It came covered in grease and there was only a few sauteed potatoes as an accompaniment. We did not bother with dessert. The salad first course was self service but at 8pm was much depleted and uninspiring. We have a dated room. Spacious enough but old fashioned and without a walk in shower. The hotel staff are stiff and formal. The hotel is dead at night and completely dull and boring. We are trapped here for another six nights. Do not stay here unless you want to be told by the hotel what you will have not want you want. Also read the general manager’s responses to complaints or poor reviews from past guests. His responses tell you everything about how this hotel is run and managed.

The experience was great with good customer services.

A lovely friendly hotel away from the hustle and bustle of Sorrento. The staff can’t do enough to help. Good food at breakfast and dinner. Tips •Use the free hotel shuttle bus. The taxi and Ubers want to charge €40+ from the main square even though only about 4km. The shuttle bus drops you off a 5 minutes walk away from the main square. Go down the steps by the bus stop and follow the road down the hill. Just ask the driver if unsure. •You may need different travel adaptors as there is only one EU socket, the rest are 3 straight prongs (Italy type L). Some two pins do work but not all. •The hotel will transport your bags up and down the drive for your transport from the airport. •If you order a bottle of wine for dinner and don’t finish it they will save it for the next day. •They do not serve food between 3pm and 6:45pm which can be an issue if your arrival time is delayed as there are no shops or restaurants nearby. •We had an early departure and the hotel even started the breakfast service early for us. •All the Tui excursion coaches pick you up by the main road at the end of the drive. •The hotel can organise days out eg boat trips to Capri The pool was heated in April and plenty of sun loungers are available. We would definitely stay here again if we visit Sorrento again.

The setting is beautiful and the staff are most welcoming and friendly. The rooms were spotlessly clean but decoration felt dated. We had a side sea view but balcony was in the shade at all times so it was too cold to use. The pool and sun deck were fantastic, obviously never very busy being the very beginning of the season. Pool bar only opened half way through the week and snack bar remained closed. Lunch was available in the restaurant with a fairly limited menu. (Pizza 15 euros, cheeseburger 18 euros etc, bruschetta 10 euros etc.) Continental breakfast buffet was good for choice. Dinner was a three course meal which always included a regional option. Food was always fine, some nights were better than others. The gala dinner did last in excess of 2 hours though! The location, though beautiful, was far too remote. The shuttle into Sorrento was only once an hour, so trips into town had to be carefully coordinated. A taxi would cost around 35 euros to get into town or return to the hotel.

Das schöne geräumige Zimmer

Die Diskussion wie groß ein Hund sein darf wenn er erlaubt ist.Entweder man erlaubt Hunde oder gar nicht.Ich habe extra vorher mir bestätigen lassen, dass ein großer Hund erlaubt ist .Bei der Ankunft hieß es dann nur kleine Hunde.Dann soll man das auch ausschreiben, aber nicht wenn die Gäste angereist sind.Der Parkplatz ist sehr klein, und die Ein und Ausfahrt sehr gefährlich.

We had the most wonderful honeymoon here and truly can’t recommend it enough. From the moment we arrived, we were made to feel so welcome and genuinely cared for. What stood out the most was the incredible attention to detail and the warmth of the entire team, who went above and beyond to make our stay special. As someone who is coeliac, I often find travelling and dining stressful—but not here. The range of gluten-free options was fantastic, and I felt completely safe and confident eating every meal. Plates clearly labelled with blue rings or menu adjusted specifically for me, being both coeliac and vegetarian. The staff were knowledgeable, attentive, and always happy to accommodate, which made a huge difference and allowed me to fully relax and enjoy the experience. Every part of our stay felt thoughtfully looked after—from delicious dinners and amazing desserts to great wine recommendations and fun, memorable moments with the team. It’s rare to find a place where you feel so well taken care of on every level. Shuttle bus every hour made it extremely convenient for travel into Sorrento centre and numerous excursions all direct transport from hotel doorstep. Makes the planning so much easier and more relaxing. Thank you all for making our honeymoon so special—we’ll definitely be back! Emily & Nath

El personal fantastico, con una matrícula de honor para Massimo de Recepción, te ayudan a aparcar el coche, información de lugares que visitar, y muy atentos y serviciales, encantados del servicio recibido.