Vista Vallarta All Suites On The Beach

Interactions with most of the staff were VERY good. We had some good meals in Bucerias which was about a 1 mile walk.

The property seems dated and in disrepair. Service at the restaurant was interminably SLOW! Taste of food was just OK. The bed and pillows were VERY uncomfortable. Both the AC and ceiling fan made noise which disturbed our sleep, in addition to the constant noise from the road which was LOUD!!!! We were given towels with holes and frayed edges. The light above our bathroom sink was vibrating. They removed the bulb but never replaced it. The flow from the faucet and shower head were piercing and sprayed everywhere. Beach was full of rocks. The location is not that interesting. There is not much to do but lie on the beach. The walk to Bucerias was sometimes dangerous due to road and condo construction. The management had an issue receiving payment from Booking.com and threatened to charge us again. This issue hung over our entire time there and caused great anxiety.

We had room/Unit that is due for renovation. Staff was excellent in all areas and ways.

We have been a number of times. There are no bad rooms. Staff is lovely.

Property was clean, quiet, and close to shops and restaurants.

They take care of all your needs very clean

Pool and room.

Access to the hotel and the beach.

The villa was very big and spacious i rented the family suite it had 3 bathrooms 2 big rooms a kitchen a microwave a refrigerator and a wash room it comes equipped with pots pans cups plates and silverware and the living had to sofa beds

Location was great. Did not eat in the restaurant once we found out they did not accept cash. You could put on a card or charge to your room only.

So much!!!! Shoddy renovations in the renovated rooms. Very uncomfortable furniture throughout. Only some burners working in the kitchen. Appliances that are obsolete, even in the renovated rooms. There was a very foul odour in the second bathroom in both the renovated and unrenovated room. We know because we had to ask to be moved for multiple reasons. Which they did, but we had to pay an "upgraded amount" because it had a 3rd bedroom. We already had 1 unused bedroom in the 1st suite. Now we got to pay extra for 2. Then there was the noisy inconsideration of some guests on a few occasions, our last night being one of them,and there timidness, or unwillingness to deal with said guests when we had to call the front desk after midnight to complain.

All very good