Quality Inn & Suites SeaWorld North

The bed is standard as in comfort. It was hard! The bathroom is super small but manageable. The fire alarm went off at 7:30 AM due to burnt food and woke up everyone!

Room sink and toilet sheet broken, everything was mashed in the bathroom, room was Ok..So I would not recommended anyone.

Stayed one night, that was enough. Found a roach in the room and the coffee pot had dirty water in it, and lots of dust. It’s pretty outdated, beds were too soft and the place smell like bleach, and mildew. The breakfast was limited, the eggs stunk, seemed like it was only the yolk. Drinks were warm and the coffee was way too strong. I wouldn’t recommend this place, I guess you get what you pay for.

Did not stay i had called a few days before begging for early check in. Offered to pay extra young lady told me it was not normally done but would allow. I showed up after 2pm and the young man would not allow it I asked him to look at reservations he refused. I canceled my reservations and went dwn the road. I haven’t checked my account but if in was charged i will be contacting them. Management you should have my contact information would love to discuss this with you. David Salinas had reservations last Saturday

Cockroaches In the room next to the beds and lavatory, reported to the front desk, have some pictures to support this, side door to the parking lote unlock all the time

Horrible pool, hot tube was broken, not maintained. The breakfast was a joke. In room phone was making an off hook tone, had to unplug. The TV was a joke. They boast about game rooms, they need serious upgrades.

Person in the front was very rude, and they do an extra charge. When we finally got in our room there are dead roaches on the ground, the couch has cigarette burns, and the door that can join rooms can’t lock so they put a desk in the middle. Looks like mold every where and it’s very dated. Walls are paper thin, and they are cleaning the trash cans at 6am. The only positive we found was the bed was kinda comfy.

Room’s smell like smoke and bleach, people smoking marijuana in hotel, no tv remotes , cockroaches were everywhere, cigarette burns in couches!!!!! Police called due to a fight!!! Dogs barking in hotel!!!

First of all, I don't think I have ever given a bad review on Expedia, but this place was over the top. We were first given room 117. The bathroom was the worst I have ever seen in a hotel; rusting door jambs, crumbling walls, filthy toilet base, holes in the tub, etc. When we pointed this out to management (I took pictures) they moved us to room 115 which was somewhat better but still not acceptable. Pillows were old and lumpy; sheets and towels were thread-bare. We stayed five nights and the room was cleaned one time. We had to ask for soap and toilet paper three times. One day we decided to go to the pool. It was dirty and the hot tub was broken. Before we found out the hot tub was broken my wife stepped down into it, holding on to the handrail. The weld on the hand rail was broken and it swiveled to the side causing her to loose her balance and fall. Her knee twisted and is now popping and swollen. We are getting it x-rayed tomorrow. This hotel has been our second choice in the area for years. Now it is not an option.

When booking on Expedia I choose to pay at the property and upon arrival on 10/11/2024 the lady working the front desk simply charged the card I used to hold the reservation. when I told her I did not wish to use that card because it was my business card and not my person she simply said it was already. Once I got to my room I noticed the toilet was not flushing so I went down and told the same girl at the front desk and she said someone will look at it in the morning. So the entire first day if any member of my family had to go to the restroom we had to go down stairs and use the one in the hotel lobby. I had to go to three different floors to get Ice because only 1 ice machine works. The next morning a lady came and put drano in my toilet and it flushed 1 time. My family and I left for six flags for their birthdays. We returned to our room in the afternoon and our toilet was not working again. Once again I went down to the front desk and told the lady it was not working and once again I was told someone will come and look at it in the morning. I asked to speak to a manager and was told one will be here in the morning. For the second night my family and I had to go down stairs use the restroom. The next morning when I was checking out I talked to the manager and told him of the issue and he offered to refund me 1 night. instead he charged me another night and refunded that.