Quality Inn & Suites SeaWorld North

Comfortable, clean.

The place look and smelled clean the staff was ok checking in and out and with anything we needed like extra shampoos and even took us pool towels but there were cockroaches in both rooms and at breakfast I do understand that it says what time breakfast ends but if people are already served and eating with their families it was rude to kick them out while enjoying their breakfast I didn’t have a problem with them taking the food at the time specified but they were eating and were asked to leave which was very rude they need to specify that that area in all will be closed off eating or not

Vehicle was broken into twice the same week. Staff acted like it was a problem just to ask a question. Would not recommend this hotel

We really enjoyed oit stay but recommwnd that the Aquariums be cleaned regularly.

It was close to where I was going. I didn't like the fack that they charge you 10.00 for cleaning fee.

We were very unsatisfied with the cleanliness and appearance of the room. Water was dripping all day and night from the bath tub faucet. Hand sink was clogged up. It had a moldy smell and to top it off, I got bit by bedbugs. This was the most awful experience that I’ve had with Qaulity inn. I will never stay or recommend this hotel to anyone.

I liked it

Staff

First, arrived around 9 pm to check in, was told I couldn’t check in because systems were down. No direction as to when they’d be available, no communication as to why or even where to wait. I was met with a blank stare. I ended up taking my family to a restaurant…I ended up calling them to ask if we were good to return to check in around 11. We checked in and got a ground room, walking down the hall we were met with terrible odors. Walked into our room and as we set our stuff down a HUGE cockroach scurried past the bag. We were so tired we didn’t even bother to chase it and took what we needed out of the bags and took the baggage back to our car. The bathtub was disgusting, the beds and floor were soso. When I went to get into bed my foot kicked a prescription bottle that was left behind by previous occupants. I did not stay the second night I had paid for. Terrible experience 👎

Overall, our stay was satisfactory. The hotel needs general maintenance. The hot tub was not hot. Desk clerk said, "Oh the heater has been broken". The safe in our room did not work. There was a fish aquarium in the lobby and on the third floor that was disgusting. Seemed like animal cruelty to the fish. The putt-putt golf course needs to be weeded. Very large weeds on the gravel walkway. I ended up with a rash on my legs.