Holiday Inn Express Madison by IHG

Had no crib for my daughter. Dissapointed!

The Holiday Inn was right off I20 with easy access. The bed and pillows were so comfortable and I slept very comfortably. My husband however said he noticed quite a bit of road as it is near an intersection with stopping and going again. It didn’t bother me a bit and the black out curtains were awesome. Staff was friendly and helpful.

Reported flashing light in air conditioning unit. Had to cover with clothes to sleep.

Nice location gpod breakfast

Dirty - noisy

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The 24-hour coffee was excellent - best ever in a motel. The breakfast had several options - all of which looked good. The room was comfortable. BUT the TV had "weak or scrambled signal" for the FNC, and that was annoying since ALL the left-leaning channels came in just fine. That would make us not want to stay at another Holiday Inn Express.

The property is well arranged and organized. The lobby and breakfast area are modern and spacious, with plenty of available seating. My initial impression was very positive. From the outside and into the lobby the appearance fresh, bright and cheery. The rooms are spacious enough, and they were nice enough to label the firmness of each pillow. My gripe is the overall cleanliness in the rooms. The bedspreads/comforters are white, which shows dirt/dinginess immediately. In our case, there were several very visible dirt spots. I understand that these are not a normally washed item, but visible dirt is unacceptable. Additionally white grout was used throughout the tiles areas, now this is a beautiful choice, but it also shows that the floors are not cleaned often, as much of the grout is brown. We also noticed our socks quickly turned brown when walking on the floor in our room. The tables, counters and flat surfaces had been dusted, but not wiped clean, as many sticky glass rings remained in our room. I would like to rate this hotel higher, the cleanliness is just below standards.

I was extremely impressed with the his hotel. The checkin and checkout were easy. It had a great breakfast bar with several hot choices. It was easy to find and convenient to everything in this area. I felt that it was a good value!

At the end of a quiet street, right off the highway. The front desk staff were very welcoming. Room was clean and spacious. Breakfast was average. Overall, can’t complain