Residence Inn Mystic Groton

Certainly NOT up to Marriott standards! Poor outside lighting, thread showing worn furniture, simply dated and tired...

Toilet was not clean inside there was mold where water comes out

Room size exceeded our expectations! Friendly staff

Beware!!! Don't assume if you have a reservation that you have a room when you arrive!!!!! We booked a room about a month ahead and upon arrival were told they had booked us about 15 minutes away at a lesser hotel because they could not accommodate us "due to extended stays" and overbooking, We chose this hotel because of its location so had to change our plans and with kids that isn't so easy. IF you are going to force someone to change hotels at least send guests to a hotel that is a step up not a step down, This isn't the first time I have had issues with Marriott properties. I have a Marriott Bonvoy Card so am very disappointed!

No down pillows please. My husband is allergic The staff was super responsive in replacing them tho

We loved the fact that they offer a 2 room 2 bath suite. So hard to find! breakfast was great and one night they even offered dinner. the lobby was always adorned with snacks and a drink for guests as well. the rooms were pretty sound proof so that was a plus.

The doors were difficult to open and close. one drawer didn’t close at all on the nightstand. also the air. my moms room barely got any air at all so it was a bit warm. our room got nice and cool but the ac unit made this very loud sound when it clicked on and off. woke me up multiple times. luckily my baby slept through it!

I stayed in a 2BR room for 2 nights with my family. The bathrooms in both rooms weren't flushing. They kind of fixed 1 but not the other. We all had to share 1 toilet. The tubs weren't draining properly either. Not much breakfast options for what it's worth. Disappointing stay.

Good place to stay and great customer service.

Long term stay, I travel a lot for work super comfortable room and bed Great staff all around Location can’t be beat Family and kid friendly or quite and private are both available Gino’s abeetz across the street makes a great Ct style pizza pie Stay here and you’ll never want to stay anywhere else in town.