Residence Inn Mystic Groton

The price for the 2 bedroom suite was great, and the rooms were sizeable. Kids enjoyed the pool and the amenities. Continental breakfast was great.

I’ve been using Residents inn for years and recommending them to family and friends. Love the convenience of multi rooms for multi family members. Love the use of having a pool for my grandchildren. I was sooo disappointed by the condition of the room. The carpet in the dining area was shredding with a tear of 1.5” x 10”. Causing a possible fall risk. The sheets were grayish and worn. Outdated is one thing , needing repair is another. So disappointing when looking for the usual dependability I’ve come to expect and enjoy when traveling.

The ripped carpet in our room. The grayish worn sheets. The dirt old sofa and the one bedroom would not connect to the internet.

We brought our teen grandaughter with us so that she had privacy with a sleep sofa in another room. It was rather hot outdoors pretty early in the season. I noticed a few postings about the syestem AC and some rooms having window ACs. Our system had problems with the AC and fan and compressor going on and off withing a few seconds constantly. It was best for us to super cool the room and let it warm up so that this fan and compressor issue would happen less often. My other complaint I blame corporate because that is the only answer that staff could offer was a "corporate change". There are no ice machines on the floor so that I could fill a small cooler daily when we left each day. I was told that I could make ice in the room freezer but that did not work. I was also told that I could grab some pre made bags in the freezer in the small food store. However, those bags were grabbed up very early in the morning. My alternative was to use the soup dishes in the kitchenette and freeze water in the bowls overnight. This is how we did it for the rest of our stay.

Our door was stuck and could only open by shoving it The sofabed mattress was dirty and had no stuffing The safe didn’t work Room was not cleaned during our stay

Great stay

There was a window air conditioner that only kept the living room cold. It was sweltering in the hallway also. The bed was very uncomfortable, and I had to call for extra sheets, blankets and pillows for the sofa bed, even though we had three people listed on our reservation

Location and breakfast

outdated for the price.

We loved the rooms and the breakfast, the ice creamtoo. The staff were very friendly. Will be back next year!

LARGE rooms with oversized swivel tvs which can be viewed either from living room or bedroom. Well stocked hot and cold breakfast buffet. Friendly efficient helpful staff. Well maintained indoor swimming pool, and small but equipped exercise room. Excellent efficiency kitchen with burners, microwave, refrigerator, sink and dishwasher. Very convenient location