Residence Inn by Marriott Chapel Hill

Location staff was friendly

We arrived room wasntbreadyb& when we did get to our room the bathroom door was locked & took hours to get into wasn't even offered a refund

Large room. Nice location

Check out time is 11am, but my key stopped working at 1015. If they want you out earlier they need to change the checkout time. It’s a real pain when you’re trying to pack your car and can’t get back in

Lovely building and grounds. Staff was very pleasant. Always helpful to have a nicely stocked kitchen, and the tv that pivoted from the sleeping area to the sitting area was a nice touch.

Inside, it’s nothing fancy. The room itself was showing its age a bit, and smudges on the walls etc made us wonder about its cleanliness. There was no full length mirror that we could find. While our room overall was nice and quiet, we were startled occasionally by very loud plumbing (?) sounds coming from a neighboring room. While the location of the hotel is technically close to excellent amenities, it is situated on a back access road that was quite tricky to navigate for an out-of-towner. It’s a good value, just don’t expect anything luxurious.

Nice

It was a clean and great staff.

Sa situation son accessibilité et la disponibilité des personnels

I had a procedure at UNC hospital. I requested a quiet room. Was put on the 3rd floor quite far from the elevator. Very hard to walk that distance while feeling ill. The room was clean but very worn and the halls smell of fried food. Like a cafeteria. The bed was so insanely hard and uncomfortable. The couch was a brick with hard pillows. Absolutely no comfort at all. The man at the front desk was extremely pleasant and the only thing positive sbout the stay. I’ve stayed at Marriot before and this was very sub par. When we return to the hospital we will be selecting another hotel.

The hotel was great. The rooms were spacious, clean and very relaxing. Everything we needed was in our suite. Would definitely recommend and will reuse in the future.