Jade Mountain Resort

If I could rate quality, the staff, food, views, and overall experience at some special level well beyond happy smile face I would want to rate it even higher than that. The end-to-end experience at Jade Mountain is nothing short of elite and spectacular. Some examples - the butler crew is immediately attentive. A step beyond the typical concierge. We needed super glue. One of the butlers went to town to get us some. We needed the front door dead bolt un-jammed. Our butler escorted t maintenance and was there to make sure the job was done right. We saw a piece of art we wanted to purchase but ran out of time to get back to the gallery. No worry, the butler crew coordinated the pickup, the purchase, and the wrapping at the last minute of our stay. While there is so much to write about Jade Mountain, the staff really add that finishing touch. Anything to not like? Just a couple. The resort is about a 35 min ride off a winding dirt and gravel road. There’s something nice about the seclusion but also something a bit unnerving at times. just be ready to feel like you’ve made it when in fact there’s still a good bit to go. LOL. The grounds are a bit of a labyrinth and can be confusing. We stayed on the lower level the first 2 nights, and wished there was an elevator to get back up to the top level. All in all, we had a time to remember that we will never forget. Thank your Jade Mountain!

Incredible views, location, and staff. Could not have asked for a better place to have our Honeymoon.

The view, the infinity pool, all the island, the beaches and the foodd, it was paradise, love the place, will definitely be back

This was our second visit to Jade Mountain and it was just as amazing as the first time two years ago. The covid protocols are in full effect but highly nuanced and subtle in how it's applied. The service provided by our Major Domos was exceptional. A minor issue associated with the Spa was managed immediately and to great satisfaction.

The pictures on the website are fantastic, but cannot fully capture the beauty and serenity of Jade Mountain. The sanctuary was the most spectacular romantic place we have ever stayed. The staff is superb, friendly and helpful. A visit to St. Lucia without Jade Mountain could not be considered complete. Love it.

This hotel is an architectural marvel. Spectacularly beautiful views. Very friendly staff. Because the rooms are open to environment you really get to enjoy the sights and sounds of the surroundings. Been very fortunate to travel around the world to several beautiful properties and this rates right up there. Very unique experience.

Hotel is absolutely breath taking. The service however we found very disappointing given the price point. We were told it would be no problem booking any of the excursions we wanted to do, then when we would request to book them were told they were all completely full. Just wish they would have been more honest from the beginning on availability so we would have booked our excursions sooner. Also were told the earliest dinner reservations we could do each night were 8:30PM, we walked in at 6:30PM every night and the restaurant was completely empty....

Every little aspect and detail of this resort is absolutely amazing. This is not a resort chain. Jade is totally unique to itself and is an experience as a whole. The views from our room were so breath taking my wife literally cried upon entering our room. Excellence from the staff and entire stay!

My wife and I went to this amazing hotel before our second son was due. It was the perfect choice. The staff was great. They were very serviceable and professional. The Major Domos were very helpful with all the inquiries and demands we had. The hotel has great cuisine. You will love it. Although as a guest you can access other restaurants at the sister hotel the food at the Jade is amazing. The rooms are truly sanctuaries. The have all the amenities you need. The pool is climatized and the view of the pitons (mountains) is just out of this world. The beach is small but perfect. You will never find it crowded. We found the recliners at the beach to be very comfortable. We use the spa. Although the spa amenities and infrastructure do not live to the hotel standards, the specialists were very good -our massages were fantastic. Finally, If you decide to visit this part of the caribbean, this hotel and island will be a good choice. We highly recommend it.

The architectural design of the property along with the layout of the sanctuaries makes Jade truly unique. During the day you have an amazing view of the Pitons and the Caribbean, and night is a stargazers dream. The staff is very proficient in hospitality management and knowledgeable of Jade and Anse Chastenet. Nothing negative to express regarding our stay at Jade Mountain.