Hampton Inn & Suites Grove City

The staff were all very pleasant, in particular Jesse at our past midnight late check in. Also our special request for a second story room was honored even though we were so late.

Cleanliness of room, bathroom floors was dirty, lamps dusty, baseboards dirty, blonde hair found in my towel.

Good stop, friendly staff, Big remodel under way

We stay here every year for our annual outlet shopping trip. The hotel is always clean and the staff is always friendly. They are doing renovations right now and they still have everything clean. Breakfast is available and very good.

No problems :)

Customer service was fantastic. Breakfast was very good. Due to construction parking was limited. Property rooms under renovations.

My wife and I reserved a one-night stay at the Hampton Inn in Grove City on a holiday weekend. To say the hotel was facing some challenges is an understatement - there was ongoing construction outside, the place was crazy busy with Thanksgiving weekend travelers and a sudden snowstorm a bit to the north had a number of last minute travelers looking for a room for the night. While we waited to check in, we saw Clarissa at teh front desk deal with tired travelers, rude travelers and a few who seemed never to have checked into a hotel before. She was nice, understanding and helpful to each of them. But here's the part that prompted us to leave a review - we had to ask twice to change rooms. The first was next door to a dog that began yipping everytime someone walked down the hallway. The second was a room next to a man who was shouting while on the phone becasue he couldn't hear himself over the TV he had turned up all the way. We have never asked to change before and here we were, doing it twice. Clarissa at the front desk was a superhero, finding us a quite room away from nervous dogs and guys who are challenged when adjusting the TV volume. The room was clean & quiet, the beds comfortable, the TV worked great. Restaurant next door had good food. Among my best experiences at a Hampton

They are undergoing a remodel so I know my ratings are taking that into account. Once it's completed I think it would be a much better place to stay. Getting in and out of the hotel and parking are a little cramped right now (Nov 2024). The breakfast was the normal meh breakfast at places like this, but at least it's quick and convenient. They didn't clean our room one of the days, but we really just needed the trash and towels done. Other than that, it was as you would expect. The room itself was clean and normal. The staff is friendly.

Close the outlet mall

Our stay was nice. We just had to take cold showers in the morning because there was no hot water. That was very uncomfortable.