Access Resort & Villas - SHA Plus

Pool facilities

Room outdated. Pool needed to be cleaned. More breakfast options. Return beach transfers

The staff is so incredibly friendly. They try too really make you have a great time. No question is unanswered.

On some places, for example the pool, it's a little outdated. It could use some upgrade. Also the step from shower to room is a little dangerous for small children.

The swim up rooms were good

It was a bit commercial For us but had a great stay

Отель хороший, приятная большая территория. Классный вариант с выходом к бассейну из номера. Завтраки классные, мы наедались. Очень классное постельное белье, которое меняли каждый день. Чисто.

upgrade gratuito della camera molto apprezzato, era spaziosa e dotata di vari confort.

la colazione non all'altezza del luogo e del prezzo. Posizione scomoda.

Zeer attent en aardig personeel

Het bed op onze kamer was zeer hard

Our holiday to Thailand was cancelled with 6 days to go due to the original layover we had in the Middle East. I had to rebook the holiday there and then with no research on hotels that I would have normally have done as our original multi centre hotels were no longer available. I was not sure what to expect however it was such a lovely hotel and we really enjoyed our stay and were actually sad to leave to go to our next destination. All rooms were swim up rooms and the little area outside the patio door was perfect to relax in especially when you are suffering from jet lag. The pool outside our room was a little lagoon type pool and felt so private and it was really quiet. There was a main pool as well with a swim up bar that had the best cocktails! It felt like a little paradise with the beautiful gardens. They even delivered room service on little boats. We had breakfast each day which had a good choice and they cooked omelets, bacon and eggs to order. We didn’t have dinner here as there was a small buffet a couple of nights a week however we were not keen on what was on the menu. There a many restaurants within walking distance of the hotel and 7 eleven was a 2 minute walk. There is a shuttle which will take you down to the beach twice a day and there are lots of restaurants etc there as well. The room service was very nice with generous portions. The hotel was really clean and although seemed to be a bit of algae on the walls inside the pool, while we were there they were cleaning it off. We saw staff constantly cleaning and looking after the gardens. The rooms were large and comfortable and very clean. The staff at this hotel were so lovely, helpful and friendly. A real credit to the hotel and we were always greeted with a smile and were always offering to help. Our flight arrived early in the morning so we arrived hours before official check in. All the staff did everything they could to get our room ready as early as possible which we were so grateful for after a very long flight. We would love to come back to this hotel if we ever came back to Phuket. Absolutely fantastic stay. Thank you to all staff for making our first stay in Thailand so lovely.

Lovely hotel with friendly welcoming staff where nothing is too much trouble. Great swim up rooms. Lovely food from restaurant on site. Good choice of breakfasts but do not expect English fry ups. Can’t wait to go back.