Courtyard Austin Airport

This location is great! Texas has an ice storm annually and, we put our essential staff in a local hotel. We have tried a few others in the past and the Courtyard by Marriott Austin Airport is the BEST! The front desk staff are professional, compassionate, and ever so helpful. I personally called them at least 20 times over the weekend with additional reservations, adding extra nights to already scheduled guests and requesting late checkout for our night staff, the accommodated all of them. I have heard how great they treated our staff and cannot say how much we appreciate each of them.

I booked this hotel because breakfast was included per the web site - only to find out that break fast was an $18.00 per person extra charge. I will not stay in a Marriott property ever again. That is bait and switch

Everyone from the shuttle driver, bistro personnel, and front desk personnel were very courteous and helpful. Thank you!

Location to Airport

N/a

I decided to park here and take the shuttle to the airport for Las Vegas. On our flight back it was pouring down rain so we proceeded to stand under the covered area at the arrival drop off, the driver literally pulled up honked his horn 3 times and proceeded to leave the drop off area…… ok we then had to wait another 45 minutes for the driver to return with a nasty attitude like we was inconveniencing him and proceeded to tell us maybe next time it might be smart for us to actually spend some money and not be cheap and take an uber back to the hotel. In a response I responded “it’s that what you get paid for?” And his response was “ hey hey we are just gonna leave it at that because I can put you out right here and let you find another ride back” crazy work from an hotel driver.