Grand Mercure Hotel Hualing

Staff very helpful and reception speak English when we arrive. Easy for parking.

Its been over 3 weeks still awaiting refund of the incidentals deposit, hotel staff confirm it has been refunded to a Unionpay card however I do not possess such a card, perhaps they mixed up cards but will not look into it further and tell me the issue is with my bank.

Personel nie profesjonalny. Podawal sprzeczne informacje. Mial problem z zamowieniem mi taksowki na lotnisko

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Nie dobre sniadania i nieprofesjonalny personel Wolny internet

Large and comfortable room. The position in town was ok, not too central but not distant from the subway station

The reception staff. I asked about changing currency on arrival, I wa stold it was possible. I did not bother to look for a bank, for this reason. On departure morning, the staff on duty told me they had no idea what I had been told, and exchange was not possible. This cost me quite a lot of money, compared with the amount I had to change

The location was good and the staff are friendly.

The carpet was a bit old and worn and there was a bad smell in the bathroom.

Персонал ведливый внимательный чисто.

Ассортимент завтрака выбора мало