Woolley Grange Hotel

We were treated as people not just room number / name…. The staff were relaxed, happy, full of smiles and ready to help whatever was asked of them…

The general ambiance was excellent, homely but with a high level of service. A gem of a building. It was nice to have the young families and dogs around!

Loved staying here. The rooms are cosy, the staff absolutely brilliant and just a feeling of being looked after and cared for. The outdoor and indoor pool were a real treat and the food was great - plenty of options for gluten/dairy free. The house is old and has lots of character and it felt like staying somewhere really cosy. Beautiful location, will definitely be back

Lovely break and everything for littles has been considered. Sometimes found it tricky to find staff as front desk wasn't always manned. Floor in the indoor pool very dangerously slippy (six of our party including all of the children/babies slipped quite badly despite walking carefully) and pools were quite cold for the littles. Would be nice to have childcare options during mealtimes so adults can enjoy lunch whilst the kids play for example, and the den was just brilliant so would have loved more access to this!

Wonderfully friendly staff!

We had a lovely stay at this hotel and the room was very nice. Breakfast was lovely. Only improvement I would recommend is a printed diagram showing where all facilities are or a link emailed on arrival. Didn’t manage to find the outside pool

I was really looking forward to staying at this hotel due to the quiet location, decor and reviews I had read. All of my expectations were surpassed and I found myself continuously delighted by small gestures, thoughtful touches and the creative imagination of the lovely hotel proprietor. Staying in this tastefully decorated country house hotel is an 'experience' you will treasure. There is something special in the atmosphere and walls of this old Jacobean house that feels healing, restorative and comforting. Like the building wants to cuddle and comfort all who visit. If you need to get away from it all, then this may be what you are looking for; not just an attractive place with a spa, but a 'feeling'. All of the staff I engaged with were thoughtful and intuitive in the way they attended to guests needs. I ordered the Summer Sausage - the dish was packed with depth of flavour, a superb gravy. The restaurant caters for all dietary variations. The breakfast is the best offering I have seen in a UK hotel. They offer a wide range of healthy options, fruits, seeds and excellent cooked dishes; I had Eggs Florentine on gluten free bread. Coffee with oat milk. Breakfast included in room price. The rooms have names. I loved the decor, rustic features, the art and treasures around the hotel. Peaceful gardens. Very comfy bed, quiet. Such thoughtful imaginative facilities for families/children. Spa facilities were clean. Guests not showering after sauna and diving in was a shame

I was really looking forward to staying at this hotel due to the quiet location, decor and reviews I had read. All of my expectations were surpassed and I found myself continuously delighted by small gestures, thoughtful touches and the creative imagination of the lovely hotel proprietor. Staying in this tastefully decorated country house hotel is an 'experience' you will treasure. There is something special in the atmosphere and walls of this old Jacobean house that feels healing, restorative and comforting. Like the building wants to cuddle and comfort all who visit. If you need to get away from it all, then this may be what you are looking for; not just an attractive place with a spa, but a 'feeling'. All of the staff I engaged with were thoughtful and intuitive in the way they attended to guests needs. I ordered the Summer Sausage - the dish was packed with depth of flavour, a superb gravy. The restaurant caters for all dietary variations. The breakfast is the best offering I have seen in a UK hotel. They offer a wide range of healthy options, fruits, seeds and excellent cooked dishes; I had Eggs Florentine on gluten free bread. Coffee with oat milk. Breakfast included in room price. The rooms have names. I loved the decor, rustic features, the art and treasures around the hotel. Peaceful gardens. Very comfy bed, quiet. Such thoughtful imaginative facilities for families/children. Spa facilities were clean. Guests not showering after sauna and diving in was a shame

Great location and helpful staff, but room certainly not luxury. Unfortunately the bed and mattress were of very poor quality combined with an extreme mattress topper that resulted in very poor quality sleep on the first night. We mentioned this to staff the next day and they did kindly look into whether they could move us to another room, however this would have involved moving room every night of our stay and being without a room for several hours each day which would have added to the disruption. We were also given the impression that the beds were of a similar quality in other rooms. Staff were helpful, kindly removed the mattress topper for us when we explained that this seemed to be resulting in the bed feeling like a bouncy castle (when one moved in their sleep the other would be disturbed by this being transmitted across the bed). This slightly improved things but then it was possible to feel the wire frame of what felt like a very poor quality open coil mattress below. The bedding felt of the quality one might more associate with a hostel than a luxury hotel. We could not understand why there are not better mattresses throughout as this would be a relatively small cost to the hotel. Overall Wooley Grange was sightly less well renovated throughout than some other hotels from the Luxury Family Hotels group that we have stayed with. This might not have put us off staying again had the quality of the bed at least been good. Sadly we would not stay until renovated.

Everything