Belvilla Crewe City Centre Hotel - Lifestyle

Very comfortable and clean room was a bit dated very quiet

We have stayed at this property several times and have had a very enjoyable visit.

Hotel great location. It needs a bit of TLC nothing major but simple things would make a massive difference. Room had a balcony which we loved would stay again.

After a delayed train we were unable to contact the hotel to ask for a late check-in. We were therefore unable to check in and unable to get a refund.

The carpet in the room was shockingly disgusting, it was covered in stains and crumbs, main bed was ok but the " two single beds " i.e sofa bed was broken with a 3" foam mattress on top , which made it impossible to sleep on, I ended up opting for the floor which was the lesser of 2 evils, the balcony door didn't lock tiles were loose in the bathroom, silicone was rotten, the wiring upder the desk did not look professionally installed, all in all not a very enjoyable night,

West Coast trains had been severely disrupted and I could get to Crewe but no further, and there was no certainty the rail staff were going to be able to help several hundred people at a late hour. This is convenient, modern and extremely good value. I had a good night's sleep. Check it out whether or not you are going to be delayed!!

This hotel is within walking distance to Crewe train station which is ideal

Problems finding my booking at check-in. Room very hot. Air conditioning not working. Heated towel rail on constantly and no way to turn it off. TV didn't work. Morning shower had only cold water.

Comfortable, clean room very convenient for Crewe railway station

Air conditioning didnt work and asked for a fan 3 times before they found me one which took over 2 hours. 2 times there was arguements at reception due to overbooking. No room cards, it was a piece of paper with a long number code on that i had to keep with me.