Days Inn by Wyndham Hotel Suites Amman

We went on a holiday to celebrate my wife's birthday and the guys at the Spasso restaurant went out of their way to make it extra special (Thanks to Cookie and Mr Anas for making the arrangements). The service at the front desk and otherwise could have been better. The facilities were not so well-maintained and there is a lot more the hotel can do to improve the customer experience.

Good service in a congested and heavy traffic area.

Nice hotel in a nice location, easy to access shops and money exchange shops. Mosque is just round thr corner. Hotel staff by the names of Hamzah, Amjad, Tariq, Jude and Sara and most importantly the tour driver Maher was great. Everyone i met makes you feel welcome. There food is great here at the hotel, they have two restaurants, we used one in the morning for breakfast and the other shai Naz Naz for lunch and dinner. Again great staff and food. I would recommend this hotel.

It was so great stay

I enjoyed my stay in hotel. They have good staff and good breakfast

I will do it again when I will visit Jordan next year

The hotel situated in a very nice area where you get access to all important places

I wrote an extensive review on TripAdvisor. They made us wait in the lobby for an hour because they wanted to know where we booked the reservation. I said I had an e-mail confirmation, but they don't have free wifi to retrieve it and wanted to charge us to use it. They advertise an indoor pool, but after we arrived, told us our kids were not welcome to use it. Our two room suite had a bed and we assumed , incorrectly, that the couch pulled out, but it did not and they wanted to charge us for another bed.... we did book the room for five people and desk admitted they knew there were not enough beds when we arrived. Then there was the obnoxious squealing of tires and honking of horns until at least 3:30 am. Awful hotel. It smelled terribly like smoke too.

I liked the service of the hotel. The room was big and the bed was very soft. The problem was the room was so big they didn't know where to put stuff so there is a big space in the living room with nothing and the other side is packed with everything else. I had to ask for the shower to be fixed. The biggest problem I had was with the internet. You had to pay for it; I'm stay in a 20 dinar a night place in Petra and the internet is completely free. I paid for it, but couldn't get it to work once and they pratically called me a liar when I told them it didn't work.

After reading other reviews of this hotel prior to traveling with a group I was not looking forward to staying there. However the room was large and clean. The buffet was one of the best hotel buffets we had on the trip. Rabia shopping area is only a 10 minute walk #40get directions and see the local life#41. All in all it was a very pleasant stay. I would recommend it although ask beforehand about your rooms view and location. You want a view of the city not the buildings wall next door. Be aware though that this hotel will try to charge you for everything including local calls items in your room fridge you didnt take #40they look in your trash can to see what you ate so if you ate something you brought in and put the wrapper in the trash you may be charged for it#41.