Ixchel Beach Hotel

Excellent spot on Playa Norte -- year after year I am so grateful to stay here. The team at the hotel is amazing, as is the the team on the beach. Chepo has been our server year after year and he's incredible. So attentive, fast and friendly. Great hotel, great location

It was beach front hotel with staff available throughout. Also there was fully equipped gym. The hotel was walking distance from local food spots.

Lovely rooms, exceptional service, beach chairs & umbrellas as well as Oceanside food accommodations were great, loved the 2 pool options, delicious restaurant, beautiful decor & foliage, everywhere was clean and well maintained

Nice hotel, but the photos of the beach are a bit deceptive because Playa Norte is a public beach and packed with people. There are also several beach clubs / restaurants around that start playing music at 8 am. We stayed 3 nights at the Ixchel. The hotel itself was very good: definitely not 5 star, but very comfortable. We upgraded to one of the larger rooms with a kitchen and sitting area so that we could get a balcony. The balcony was heaven! The room itself was spacious and clean with good storage space for our clothes, a comfortable bed, dual sinks, and a nice shower. But be aware that the two sides of the hotel straddle a road that ends at the beach, with a small pool on either side. The hotel has a bunch of lounge chairs on a marked off section of the beach, but the chairs are packed together like sardines and there is really no way to get away from other people. So, if you are looking for a quiet getaway, this is not the place, but it was very pleasant, and Isla Mujeres, with lots of good little restaurants, is fun for a few days, but I suspect we won't be going back.

We’ve been coming here since 2014 to escape the cold Michigan winters and are never disappointed. Well appointed rooms and an unparalleled location just steps from the ocean. Special shoutout to Edgar who quickly sorted out our room request on our first day; Hugo, for the accommodating and excellent service at Kalak; and Mauricio, property manager extraordinaire who makes it all look easy. Thanks for a wonderful trip!

Hugo at the resturant was very nice! The food was great!

We had the best time at the Ixchel. The staff is so friendly and helpful. We loved Julieta in the restaurant. So sweet to us. The hotel staff does an incredible job at keeping the entire property pristine. We really appreciated the large water coolers in each room. We were able to fill our water bottles easily. The hotel is seriously in the best location on the best beach and walkable to everything. Can’t wait to go back!