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8.9 / 10 Guest Rating

Heritance Tea Factory

The Tea Factory Kandapola, Nuwara Eliya Sri Lanka., Nuwara Eliya, lk

Heritance Tea Factory - main view

About the Property

Colonial-Style Luxury Stay Amidst Tea Plantations and Misty Mountains

At Heritance Tea Factory, immerse yourself in a colonial-style stay surrounded by lush tea plantations and captivating misty mountains. Indulge in discounted transfer facilities to witness the grandeur of the Kandy perahara just 2.5 hours away.

Luxurious Amenities and Activities

Unwind with a pampering spa treatment or embark on a tea-picking tour. Retreat to cozy guestrooms equipped with a mini bar, cable TV, and complimentary organic tea leaves. Rejuvenate in the en suite bathroom featuring a bathtub and a refreshing rain shower.

Exquisite Dining and Recreation

Experience colonial elegance with mini golf and billiards, or stay active in the fitness room. Delight your palate at the Kenmare restaurant offering a fusion of Eastern and Western cuisines. Don't miss the unique dining experience on wheels inside a charming train carriage, serving delectable Western and European meals.

Book now for an unforgettable colonial retreat at Heritance Tea Factory!

Facilities & Amenities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Lift / Elevator
Safety deposit box

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Please present the same credit card used to guarantee your booking when checking in or making payment at the property. If you are making payment using another cardholder's credit card, please provide the following to the property prior to your arrival: (property may contact the cardholder for verification purposes) Authorization letter with cardholder's signature Copy of the cardholder's card (front and back of card with cardholder's signature) Copy of the cardholder’s passport or driver’s license Please note that extra bed/crib cannot be accommodated in the rooms and twin rooms booked on single occupancy will incur relevant extra charges. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Superior Twin Room - Photo 1
Superior Twin Room - Photo 2
Superior Twin Room - Photo 3
Superior Twin Room - Photo 4
Superior Twin Room - Photo 5
1/5

Superior Twin Room

Located in the Hether Sett and Randingale wings, rooms come with a mini-bar, cable TV and private bathroom with a bathtub and rain shower.

20 sqm
Sleeps 3
1 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Superior Twin Room

Non-refundable
Room Only
20% OFF$203.63

$162.9

Includes taxes & fees
Executive Floor - Deluxe Double - Photo 1
Executive Floor - Deluxe Double - Photo 2
Executive Floor - Deluxe Double - Photo 3
Executive Floor - Deluxe Double - Photo 4
1/4

Executive Floor - Deluxe Double

This double room has a cable TV and mini-bar. Please note that separate linens will be provided on request.

20 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Executive Floor Deluxe

Non-refundable
Room Only
20% OFF$259.76

$207.81

Includes taxes & fees
Superior King Room - Photo 1
Superior King Room - Photo 2
Superior King Room - Photo 3
Superior King Room - Photo 4
1/4

Superior King Room

Providing free toiletries, this triple room includes a private bathroom with a bath, a shower and a bidet. The triple room provides a flat-screen TV with satellite channels, a mini-bar, a tea and coffee maker, a seating area as well as garden views. The unit offers 1 bed.

20 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Superior King Room

Non-refundable
Room Only
20% OFF$203.63

$162.9

Includes taxes & fees

Guest Reviews

8.9
Excellent604 verified reviews
AI Summary

Guests highly rate the polite and attentive staff and frequently praise the historical charm and nostalgia.

Categories

Cleanliness8.4
Service9.3
Location8.9
Room Quality8.8
Amenities8.8
Value for Money8.3
Food and Beverage9.4
Overall Experience9.3

Select topics to read reviews

D
DavidthTH
Verified booking
couple
Standard Room
Stayed in May 2, 2026

"Top place to stay"

10.0

We had an amazing stay here. Hotel, staff, food, location, view.... everything is perfect.

Helpful?
A
AKIKOjpJP
Verified booking
family_with_children
Standard Room
Stayed in Apr 18, 2026

"Exceptional"

10.0
Helpful?
T
tullio ferraraitIT
Verified booking
solo_traveller
Standard Room
Stayed in Apr 17, 2026

"Exceptional"

10.0

La struttura ché ti fa' tornare indietro nel tempo

In camera phon a parete e assolutamente poco adatto all' uso . Si spegne in continuazione

Helpful?
G
garygbGB
Verified booking
couple
Standard Room
Stayed in Apr 6, 2026

"We enjoyed our two night stay in the cooler climate, like a British summer, the staff we all excellent."

10.0

High in the mountain tea plantations, beautiful gardens and grounds, spectacular interior, lovely staff, food was very good. Gardener showed us around the garden explains about all the plants and topiary, the onsite working tea factory was interesting, the tea being picked on the estate manufactured and sold in the hotel.

Nothing

Helpful?
A
AlexisgbGB
Verified booking
family_with_children
Standard Room
Stayed in Mar 31, 2026

"Amazing location and hotel building but guest services miss the mark."

8.0

Beautifully restored hotel in former tea factory with lots of original features still present . Stunning location, you can watch sunrise over the tea plantations and valley. Food in the restaurant in the evening was really good with lots of choice. They offer a fine dining"experience" in a former train carriage. It was a fun thing to do and the food was excellent but at $100 per person it is overpriced.

We experienced issues with communication both via booking.com messages and at the hotel. They took 6 weeks to respond to a query, finally replying 2 days before our stay meaning it was too late to amend my (flexible) booking. The breakfast buffet disappeared on our second day and we had to choose "a la carte" western or European- limited choice. No explanation or apology for the change. Service was very slow and we frequently had to go to reception to ask them to send a waiter so we could order drinks. Once we found a member of staff they were lovely! We missed seeing the giant fan turn on because no one told us A local village festival gave us a rude awakening at 6am due to very loud music, prior warning and we could have worn ear plugs. We loved the hotel itself and if you want to stay in a former tea factory in all it's glory then go. But overall we felt a bit underwhelmed.

Helpful?
S
SallyauAU
Verified booking
extended_group
Standard Room
Stayed in Mar 30, 2026

"This is a very special and peaceful place to say and we enjoyed Krishna's tea factory tour."

10.0

The 360 degrees view in our room. The warm welcome. The beautiful furniture and fittings and the dining room.

Nothing

Helpful?
A
ArnaudbeBE
Verified booking
couple
Standard Room
Stayed in Mar 29, 2026

"Exceptional"

9.0

The staff were really lovely. We went on a tour around the hotel and truly enjoyed it — our guide was very friendly and made the experience even better. The hotel itself was, of course, very beautiful. The view from our hotel room was especially beautiful

Helpful?
K
KamrangbGB
Verified booking
couple
Standard Room
Stayed in Mar 28, 2026

"Exceptional"

9.0
Helpful?
J
JamesauAU
Verified booking
couple
Standard Room
Stayed in Mar 28, 2026

"Very Good"

7.0
Helpful?
F
FabiennefrFR
Verified booking
couple
Standard Room
Stayed in Mar 26, 2026

"Good"

6.0

La chambre ne correspond pas à un 5 étoiles ni les équipements.

Helpful?
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