BEST WESTERN the Inn of Los Gatos

Regina and Ana were great during checkin

Clean room with tasteful decor and mini fridge. The complimentary breakfast offered many choices. Close to downtown los gatos.

If you are expecting a mediocre motel, you will be happy. If you are expecting more, you will not. The room looked dark and worn down, and smelled as though it had been recently cleaned with pet urine/feces removal product. When using the bathroom sink, I lost 90% of the water pressure when someone next door used their faucet. I know that's what it was, because I could *hear* that someone next door was using their faucet. I could also hear every time someone walked upstairs. The area around the hotel is not especially nice, the pool area was uninviting. On the bright side, the lobby was fine, and the breakfast was better than I expected. The bed was average for comfort, but the pillows were very nice. The air conditioner worked well. All in all, WAY overpriced, and I would not recommend staying here.

Propreté

Rien

I arrived to the hotel after a 3+ hour drive ready to check in since my wife and I were eager to relax. We were met with an unfriendly manager who stated that she was going to charge us a fee since we arrived 30 minutes before check in time. I explained that I never experienced a hotel charging me for arriving 30 minutes prior to check in. She bluntly replied “do you want to check in early or not?” My wife and I are constantly in the area for Stanford appointments and have never been charged for wanting to check in early. After we checked in, the hotel room had uncomfortable pillows, the AC unit was extremely loud and the WiFi was spotty which made the tv unable to connect. Overall, our experience at the hotel wasn’t the best and we will not be staying here again.

Great location, good breakfast. The rooms are little small & ours did have a peculiar odor.

It was a nice, well maintained location. The cleaning staff was incredible!

We would definitely stay here again 😎