Holiday Inn Northampton by IHG

Location, staff

Dirty, mouldy and damp . Dogs barking early hours in rooms next door

Close to my meeting

Nothing, great parking

Breakfast staff were great - even though at one point they were overran with guests and it was a little chaotic. Most of all the gentleman on the desk when we checked out was fab, happy, upbeat, friendly and helpful. He made a real fuss of our 2 little girls giving them colouring bits and bubbles, really made an impression on us.

Check in was difficult - both girls were on the desk were flat, had to ask a few questions to get all the information we needed when something as basic as how the restaurant/breakfast works etc should perhaps have been explained? I used to work for holiday inn and just found the difference from the evening staff to the morning staff - night and day quite literally. Rooms were basic but aren’t most HI’s

Everything all the staff from reception, bar, and breakfast crew to house keeping, are friendly and professional I'm a regular at this fab hotel big shout out to all staff, well done holiday inn bedford road 😀

Great for what we needed - a room for three adults and two dogs. It was clean and comfortable, staff were friendly, and parking was good. Within walking distance of an event we were going to.

Massive rooms, tidy well equipped. Decent breakfast.

Tiny gym missing lot of weights

Great room and facilities. Staff were friendly.

N/A

The lady managing the breakfast area in the morning was outstanding ! She was chatty and couldn’t do enough for me, I really appreciated her especially as a lone traveller.

Had a pleasant stay

We only had bath 1 towel and 1 hand towel, considering I booked a room for 2 I would expect atleast 2 of each. Unfortunately it was too late to ask for one so we shared a towel which is nor ideal