Saddlebrook Resort

Nice resort to get away too. We will return because out stay was brief this time. But i liked it enough to return

Staff were rude and did not work to assist with anything. The facility is dated and room had damage.example Bathroom shower current barley hanging on. Sliding door to the patio would not open nor close/latch all the way. A/C unit was rattling and making other sounds. Given how staff had treated me did not even attempt to report this issues. Tried to order food to take to the room was told I had to order on door dash to then pick it up. Not worth the price to stay and will not recommend to anyone staying in the area.

Room was nice

Clean and quiet the bar and restaurant has excellent vibes

The valet parking situation was very inconvenient. The valets worked hard and were efficient but the space in front of the hotel was insufficient to handle so many cars. There was a number to text to order your car ahead of time but it never worked. Also, the duvet on our bed (Unit 521) had blood and urine stains. Maybe it had been washed and the stains wouldn't come out but it looked bad

Short version: Anniversary trip ruined due to poor restaurant service and cleanliness… Beetle in my martini & inattentive staff who didn’t see us enter the restaurant or offer us menus for over 30 minutes. When I asked the bar for help on ordering, I was told they didn’t speak English but would send a sever over. Room smelled like a musty tent with mold spots growing on the exhaust fan. Housekeeping never replaced towels or emptied our trash the ENTIRE 3 day stay. Loud fighting guests above us, interrupting our sleep on day two along with guests with children banging on our shared door and screaming. Same guests on day 3 loudly conversing until 2am, then allowing their children to scream and carry on at 5:30am. So for 2 nights of our 3 night stay, we slept 3 hours. Absolutely nothing was resolved by calling the front desk for help. However, the hotel did reverse my resort fee for our stay and told me their plans for the upcoming hotel renovations. Hopefully other guests will have a better time. The ONLY positive was our golf lesson. Saddlebrook may have been the cats meow back in the day but sadly, our experience was not grand nor glorious.

Property needs updating and maintenance.

Great place to stay

Didn't know Valet parking required.

Check in was a breeze however the valet was my only complaint having to park and carry luggage was a pain and waiting for ride to room was different and notso much liked, however everything else was great. O the shower was alittle difficult to get working.. but all in all it was a quick nice stay. Thank you