Saddlebrook Resort

Under construction, nothing like what I seem on the website

I want to request a refund! This resort was horrible, staff unhelpful, when you complain they dont care or do anythign about it. If nothing else I want my 30 a day back for valet, I had to get my own car! It took forever to get from room to the front to even get the car. Impossible to walk with all the luggage from room to front. Room was old and dirty. Front desk people do not offer any solutions. No supervisors around to talk to. I would not recommend to anyone. Im sure tons of people missed their flights. Thank god I had a 2nd key to my car to get my own.

Do not stay here! This property is run by kids. Valet friday and saturday noght when we returned had 50 cars parked every/anywhere. People got so tired of waiting they simply ledt their cars where they were. Phone in room didnt work. Called front desk (from my cell) to get towels. Was told it would be 1030pm as housekeeping is not on site. The golf carts from the check in to our condo was only available once during our 5 days stay. Its really ashame as if properly managed this could be a great property. We will NOT return.

Property hard to get around. You have to walk around or wait for golf cart to come get you. Can only valet so very difficult to leave property. We were at a tournament and needed to come and go frequently so it was difficult. It was also under construction

Great location and looks like a great golfing resort. Kinda convoluted with the front desk remodel and waiting for the golf cart ride to the room. Wish there was a map that showed our room and the other amenities.

Very nice resort. Lodging is a bit dated.

Golf course was a challenge. Pin placement difficult. Course beautiful well taken care of. Room clean but outdated. Food expensive lots of extras resort fee, state tax, parking tax, and mandatory valet parking.

We booked this hotel based on very positive reviews from friends and family, but did not get that same experience. We arrived at the resort later than expected and was hoping for valet parking. According to the staff they were understaffed and did not have anyone to park our car. We were told to drive back towards the entrance and park in an empty spot "just take a right at the stop sign and park". Then, my husband myself, another gentleman and his 5 year old waited with all of our stuff for over 10 minutes but no shuttle bus arrived. So we had to walk with all of our luggage 1.6 miles to the lobby and then walk to our room. When we asked staff about using the golf carts 2 separate employees said 1. the battery will overheat and die and 2. its not fast enough the shuttle bus is faster. The next morning the front desk said there was nothing they can do for us just to email. When the shuttle bus did come to take us to our car it smelled sooo bad of mold and rot. I felt very bad for the driver having to breathe that in all day as it smelled like a serious issue was happening with water damage inside possibly putting mold spores in the air.

It was a nice place. Everything was nice.

Yes, its expensive but very quiet and clean. Quick train to all terminals